Job Description

Title: Product Designer

Location: Remote US

About Us


Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.

As a Product Designer, you will be a part of the founding design team to head large strategic projects across Udacity’s product experience. You will have influence over all aspects of the customer experience across all product touchpoints. You will grow a team of world-class designers, and you will have the opportunity to work within our established systems and brand while re-evaluating and rethinking the patterns which brought us to today. As the Design Lead for Udacity, you will be running research, directing and contributing to visual and interaction design, building, managing, and mentoring a team of embedded generalist designers, collaborating with other team discipline leads, and presenting work and progress to Udacity executives. The ideal candidate will be driven to build and scale new products and services that our customers love and demand.

Responsibilities:

  • Shape the vision of a product that requires both emotional and bottom-line appeal.
  • Design simple, elegant, data-driven, user-centric experiences that delight our various users.
  • Translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, visual design comps, prototypes at varying levels of resolution with Sketch, Framer, Adobe CS, InVision, Zeplin and other contemporary design tools.
  • Work closely with product management, design, and engineering to guide and deliver new product experiences and iterate on launched product experiences across Udacity’s platform.
  • Provide direction and guidance for the Udacity Design System, continuing to build on existing foundations and envisioning its future by keeping up with trends in product design.
  • Challenge members of our team to think boldly and deliver delightful product experiences.
  • Work with Data and Research teams to collect any data necessary to inform design direction.
  • Work primarily within Sketch on a Mac.

What we value:

  • 5+ years experience designing consumer and B2B software product experiences, for mobile and web, in a SaaS business environment.
  • A track record of success in the leadership of design professionals.
  • Experience owning a customer-centric product design process from concept to launch.
  • An eye for world-class digital product design, with an uncompromising attitude towards delivering polished, pixel-perfect designs on sometimes tight deadlines.
  • Expert-level understanding of design tools like Sketch, Framer, Zeplin, InVision, and Adobe CC.
  • Experience in UX, UI, visual, and end-to-end product design
  • Familiarity with web-based coding tools and languages such as HTML, CSS, Javascript.

Pluses:

  • Experience conducting customer research from insight panels to usability tests.
  • Background developing interaction prototypes and motion design.

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