Job Description
Product Designer – Remote
locations
Remote-USA
time type
Full time
job requisition id
6148
Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.
PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. Our Momentum. Your Moment.
This application is the first step in seizing your moment.
The ideal candidate for this role is a strategic thinker who can lead contextual research and utilize design thinking to provide creative solutions through visual design and interaction design to solve user problems and deliver the best user experience to our member owners and their members.
The Product Designer will partner with product managers, project sponsors, stakeholders, IT business partners, vendors and credit unions to conduct contextual research and govern product design.
Additionally, they will provide help with constructing our strategy for encouraging users to continually engage with our products and services. With strategy in hand, this blended individual will also create personas, workflows, prototypes, and copy to execute on the chosen initiatives.
Essential Functions & Responsibilities
- Analyze, design, and prepare artifacts/deliverables including but not limited to: Use Cases, Personas, Mock Ups, Prototypes, User Mapping, Product Design Assets, and research recommendation documents.
- Partner with product teams to identify end user business needs, develop design strategies and communicate your design solutions.
- Work directly with assigned scrum team to deliver mock ups and designs as needed for assigned project.
- Design and specify the product experience using iterative design techniques including customer interviews and usability testing.
- Produce design deliverables such as sketches, scenarios, wireframes, mental models and prototypes as part of the software development lifecycle.
- Work with Marketing Department to help define and maintain global patterns and guidelines libraries in which product design will be governed.
- Create and facilitate training sessions focused on design thinking, user experience research and design, user experience processes, and visual/interaction design best practices.
- Empower and enable design thinking and user experience throughout PSCU.
- Lead UX projects- Develop and implement design strategies and project plans that are aligned with the overarching UX and product roadmaps.
- Evangelize UX methodologies and processes within PSCU and across the credit union industry.
- Perform other duties as assigned.
Position Requirements
- Four (4) years related experience in Interaction Design, Visual User Interface Design, and User Experience Research required.
- Experience with the financial, credit union industry and core or account processing required.
- Four (4) years creating interfaces, large scale websites, or applications preferred.
- Bachelor’s degree in related field or equivalent combination of education and experience required. Interaction Design & Visual Interface Design certifications recommended.
Knowledge, Skills, & Abilities
- Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion
- Experienced in a client facing role to perform user research and persona definition
- Extensive knowledge of UI/UX practices, Responsive, Web Apps, iOS and Android. Proficiency in documentation using Sketch, MindNode, UXPin / Interaction Applications and business documentation
- Understanding of the Product Development Life Cycle and Software Development Life Cycle (SDLC)
- Experience working in an agile and waterfall development environments Familiarity with technical architectures such as HTML5, CSS, JavaScript, AngularJS, JQuery
- Self-starter with the ability to work independently while managing multiple UX projects simultaneously