Job Description
Product Designer
Remote US
Full time
R-100110
Job Description:
With more than ten years as a leader in the veterinary services industry, Vetsource® provides innovative pharmacy, technology, and business services to the pet health industry and strives to be the most trusted advocate in a rapidly evolving world. With Mars Petcare, one of the world’s largest pet care providers, as its lead investor, Vetsource operates with an experienced and passionate management team to help drive the industry forward. Vetsource’s solutions include prescription management, data and insights, and client engagement.
Love pets? Want to make an impact while being a part of a growing organization? Join the Vetsource Product Team! In five years, Vetsource has grown by more than 50% and we’re not done yet! Join our team of bright and energetic people who want to help develop and deliver innovative pharmacy, technology, and business services to the pet health industry.
We welcome all applicants who qualify. While skills and experience matter, we love a good fit too!
Did you know…
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend only to apply when they check every box. So if you think you might be a good fit for the role, but don’t necessarily meet every single point on the job description, please still reach out. We’d love to learn more about you!
Product Designer
As a Product Designer at Vetsource, you will have the opportunity to make a positive difference in the lives of pets, their owners, and the veterinarians who serve them. You’ll be part of a team that’s passionate about delivering innovative technology solutions to the veterinary industry, and you’ll be focusing on our E-commerce user experience and post-purchase loyalty.
Your work will directly impact pet owners, improving their post shopping experience, and you’ll collaborate closely with team members to define, develop, launch, and measure successful products. If you’re looking for a role where you can combine your creativity and problem-solving skills to make a meaningful impact, this is the perfect opportunity for you.
Product Designers at Vetsource create user-centric solutions that bring the business strategy to life. They tackle complex problems with a positive attitude and a passion for improving the customer experience. They create navigation flows, site maps, user stories, wireframes, and prototypes that are focused on user needs and solve complex experiences. They use Design Thinking methodology and the latest interaction design approaches to solve design problems.
Responsibilities:
- Work with Design leaders to develop customer understanding and empathy that can be utilized to improve the overall customer experience while projects are still conceptual.
- Provide creative leadership within a project or team working closely with product management and engineering partners.
- Understand the feasibility of proposed designs and champion great user experience in the face of technical constraints.
- Ability to create design deliverables and prototypes in Figma utilizing Design System components, then use design assets to align with Product and Engineering partners.
- Support fellow team members’ efforts to design brilliant digital experiences.
- Actively seek review and peer feedback at all stages of design. Frequently participate and lead discussions in Design Team meetings and critiques.
Required Experience and Qualifications:
- Have 2+ years of experience as a user experience designer, interaction designer, information architect, or similar UX-related role.
- Hold a bachelor’s degree in interaction design, human-computer interaction (HCI), or a related degree (ideal).
- Be fluent in best practices for information architecture and interaction design, Design Thinking principles.
- Be an excellent visual/verbal communicator with strong presentation, negotiation, collaboration, and interpersonal skills.
- Have familiarity with designing for user needs by incorporating research, strategy, and analytics (is a plus).
- Have familiarity with user interface patterns for web and native mobile.
ORGANIZATIONAL RESPONSIBILITY STATEMENT
Vetsource employees are expected to support and model Vetsource’s Core Value Principles: Do the right thing every time; Treat others the way they want to be treated; Embrace Change; Be innovative; Get it done, and Enjoy the work! Employees will be held accountable for knowledge and the practical application of these principles.
At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We celebrate the differences that make us each unique just as much as we are driven by the things we have in common, and we work to create a supportive, inclusive, and welcoming environment in which all people can thrive.
Vetsource Total Rewards:
- Competitive pay and benefits including medical, vision, dental, life, and pet insurance
- A dog-friendly work environment
- Paid parental leave
- Flexible scheduling, including remote work where possible
- Professional development opportunities