Job Description
Title: Principal Technical Product Manager
Location: United States- remote
About mParticle:
mParticle is a global, remote-first company that provides a real-time AI customer data platform. We facilitate real-time personalized customer experiences by enabling our customers to access high quality customer data, a 360 view of their customers, and AI personalization across their entire martech stack. We work with big players and small, fueling the customer success of brands like NBCUniversal and Airbnb. We’re growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale. We care deeply about culture and our people and creating a place where you can do your best work and love doing it!
Recognized as one of Crain’s 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!
This position is located in the US and is 100% remote!
About the role:
Our customers face an accelerating pace of change in the world, their business, and technology. They buy into mParticle not only for what we offer today but for our commitment to deliver continual innovation. To accelerate this, we have established the Product Response team, whose charter is to deliver a continual train of innovation releases, both big rock strategic initiatives and pebble near-term tactical customer commitments.
As Principal Product Manager, you will help lead the Product Response team, including launching new platforms and features, driving cross-squad initiatives, and coaching and guiding other product managers on the team. You will focus on innovating our real-time data pipelines and continuous 360 customer view product areas. These product areas which include integrations and SDKs, value-based pricing, data quality, data governance, and profile and identity APIs, require major technical chops as they are often geared towards the developer persona. In this true startup environment, you will get many opportunities to work together with the CPO and leadership across the company.
This role requires an ER doctor type product person, seamlessly transitioning between expert surgeon and master triager, balancing longer-term innovation work with near-term customer needs. A typical day in life would include diverse efforts such as coaching teammates, big rock projects, customer meetings, engineering discussions, and helping the team make difficult tradeoff decisions on tactical enterprise feature requests and bug escalations.
Your Strengths:
Technical Fluency – Leverage your deep understanding of developer experience and software development to deliver solutions that delight our developer community.
Versatility – Balance long-term growth, near-term wins, and execution. Be excited to wear many hats as the company goes through hyper-startup growth.
Decision Making – Make the hard calls to help define strategic product direction, and effectively prioritize the roadmap to focus and align with our long-term product-led growth vision.
Customer Empathy – Understand and analyze the diverse needs of our customers, think strategically, and lead with data-driven decisions.
Organic Leader – Be the champion to manage development timelines with transparency, consistent high quality, and iterative delivery that inspires the rest of the PM team to follow.
What we’re looking for:
7+ years of product management experience at agile, continuous delivery, cloud software technology companies.Prior experience as a software engineer or equivalent experience in software engineering or computer science.Experience with data-driven platforms, products, and features in data management, marketing technology, and/or advertising industries.Demonstrated leadership of cross-team product initiatives and guiding other PM team mates within a high performance product team.Experience managing planning and execution for a portfolio of products across one or more product areas.A proven track record of making insightful decisions and nuanced tradeoffs, balancing numerous priorities and requests across multiple groups of external and internal stakeholders and customers, to accomplish great things.Excellent written communication and presentation skills for audiences across skill levels and technical aptitudes.