by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re a builder-leader who can scale a customer experience operation without letting quality slip, Quince is hiring a Senior Manager, Customer Experience & Enablement (B2B). You’ll lead the B2B Project Management function and create the playbooks, training, tooling, and performance systems that keep service consistent as the business scales.
About Quince
Quince is a direct-to-consumer brand founded in 2018 to deliver high-quality essentials at radically lower prices through transparent pricing, ethical production, and just-in-time manufacturing. Quince uses AI, analytics, and automation to build a better retail experience for customers and partners.
Schedule
- Remote (United States)
- Full-time
What You’ll Do
- Lead and scale the B2B Project Management organization, growing the team from ~6 to 20+
- Build forecasting and capacity models that account for project complexity and volume
- Own customer experience outcomes including CSAT (4.8+), SLAs, same-day responsiveness, operational consistency, and escalation resolution
- Define and implement the operating model for customer experience and project execution at scale
- Partner with Sales on handoffs, expectation-setting, and post-close transitions
- Collaborate with cross-functional teams (Operations, Product, Engineering, Supply Chain, CRM) to identify risk early and prevent customer-impacting issues
- Design and run onboarding, training, and certification programs to ramp new Project Managers quickly and consistently
- Create and maintain CX/PM playbooks, SOPs, templates, macros, and automated responses with a unified voice
- Establish role-based success behaviors, quality standards, coaching tools, and calibration frameworks for Team Leads and Project Managers
- Own knowledge management governance, including internal documentation and customer-facing FAQs to reduce contact volume and increase self-service
- Use AI, automation, and tooling to improve speed-to-competency, reduce cognitive load, and increase team efficiency
- Build dashboards, reporting, and feedback loops that connect CSAT/QA insights to process, training, and tooling improvements
- Streamline workflows to reduce touchpoints per interaction while maintaining service quality
- Step in hands-on during peak demand, ambiguity, or critical escalations and model strong execution
What You Need
- 8–12+ years in CX, customer success, operations, enablement, or project management in a high-growth environment with complex clients
- Proven experience leading and scaling 20+ person customer-facing teams (including managing managers and/or senior ICs)
- Strong track record owning customer metrics (CSAT, SLAs, responsiveness, escalations) in $100M+ businesses
- Experience building enablement systems: onboarding, training, QA, and knowledge management that drive consistent performance at scale
- Strong operational ability to design processes, define standards, and ensure execution with minimal oversight
- Tool fluency, including experience with HubSpot, Slack, dashboards, automation, and AI-driven workflows (Replit mentioned as a plus)
- Excellent written and verbal communication skills with strong client-facing clarity
- Comfort creating structure in ambiguous environments and influencing cross-functional partners without formal authority
- Ownership mindset and bias toward action and continuous improvement
Benefits
- Base salary range: $159,000 – $227,000 USD
- Bonus and equity may be available depending on role eligibility
If you’re ready to lead CX at scale and build enablement systems that keep teams sharp as volume grows, this role is built for that.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re the kind of HubSpot power user who thinks in data models, automation logic, and clean reporting, this role puts you in the driver’s seat. You’ll own HubSpot end-to-end and help turn it into a scalable growth engine across Marketing, Sales, Service, and Operations.
About Quince
Quince is a direct-to-consumer brand founded in 2018 to make high-quality essentials more affordable through transparent pricing and ethical production. They use a just-in-time model to reduce waste and rely on AI, analytics, and automation to scale a better customer experience.
Schedule
- Remote (United States)
- Full-time
What You’ll Do
- Own HubSpot configuration, day-to-day administration, campaign enablement, and long-term roadmap
- Govern CRM architecture: lifecycle stages, lead scoring, custom objects, workflows, sequences, and third-party integrations
- Build and manage an issue tracking process, troubleshoot HubSpot bugs, and ensure platform stability
- Partner with Marketing to develop and execute campaigns in HubSpot
- Establish CRM standards, best practices, and an operational cadence across the company
- Architect advanced automation across Marketing, Sales, Service, and Operations
- Create automated workflows that route leads, organize accounts, support attribution, and improve lifecycle motion
- Lead enterprise-level integrations between HubSpot and key systems (data warehouse, ERP/financial platforms, BI tools, third-party partners, internal tools)
- Maintain data integrity, security, performance, and real-time syncing across platforms
- Build dashboards and reports, interpret performance, and share actionable insights with stakeholders
- Drive ongoing audits, data hygiene, and process optimization to reduce manual work
- Stay current on HubSpot releases and industry trends, implementing improvements as needed
- Train, enable, and mentor teams on HubSpot best practices and CRM strategy
- Support Sales and stakeholders with HubSpot guidance, onboarding, and offboarding without disrupting workflows
What You Need
- 5+ years of HubSpot experience with enterprise-level administration and platform mastery
- Proven ownership of CRM architecture in a fast-growth or enterprise environment
- Strong technical fluency with APIs, integration patterns, data modeling, and reporting systems
- Excellent communication, project management, and documentation skills across technical and non-technical teams
- Familiarity with Zapier for non-native integrations and tools like Clay (and other AI tools)
- Ability to manage competing priorities and own timelines with full accountability
Preferred
- Bachelor’s degree in a quantitative, analytical, business, or technical field (or equivalent practical experience)
- Experience aligning HubSpot with broader stacks (data warehouse, analytics, ERP)
- Experience supporting global, multi-region CRM environments
- HubSpot certifications and advanced operations/systems training
Benefits
- Base salary range: $145,000 – $226,000 USD
- Bonus and equity may be available depending on role eligibility
If you’re ready to own HubSpot at a strategic level and build systems that scale, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
This is a “make every engineer faster” role. You’re not shipping one product feature, you’re building the paved roads: CI/CD, templates, automation, onboarding, observability, and SDLC friction removal across the org.
About Ensemble Health Partners
Ensemble Health Partners provides technology-enabled revenue cycle management solutions for health systems (hospitals + physician groups), with a big emphasis on innovation and engineering scale.
Schedule
- Full-time
- Remote (Nationwide)
- Posted: 13 days ago
- Req ID: R022582
- Pay range: $148,800 – $223,200 (based on experience)
What You’ll Do
- Build DevEx tooling and automation across the SDLC (repo access automation, env/bootstrap tooling, build templates, shared CI/CD components)
- Create reusable platform abstractions so teams stop reinventing the same patterns
- Provide architecture guidance for cross-team systems (CI/CD, SRE tooling, test frameworks, shared libraries, infra automation)
- Improve quality + reliability by instrumenting SDLC metrics (build times, failure rates, deploy success, feedback loops)
- Strengthen deployment maturity (zero-downtime workflows, rollback/roll-forward improvements)
- Mentor teams on automation, testing, CI/CD, platform engineering
- Drive adoption through influence (no authority), using data + clarity
- Think 6–12 months ahead and propose strategic DevEx investments that scale engineering velocity
What You Need
- 7+ years software development experience, with strong focus on NodeJS, React, C#/.NET
- Prior ownership of a large technical domain at Lead/Staff level
- Strong architecture chops for cross-team systems
- Strong written + verbal communication, able to influence without authority
- Hands-on CI/CD, build systems, deployment automation
- Cloud platform experience (hosting, serverless, storage, managed DBs)
- Azure familiarity is a bonus
Benefits
- Comprehensive benefits package (healthcare, time off, retirement, well-being programs)
- Paid certifications + tuition reimbursement (called out elsewhere in their postings)
Quick reality check (so you don’t waste time)
- This is not “DevRel vibes.” It’s platform engineering with politics: you’ll win by shipping small wins that remove pain fast, then standardizing.
- They want someone who can stay calm in tense technical conversations. That’s code for: you’ll be stepping into debates between teams and setting direction without a manager title.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you like the sweet spot where data science meets product reality (messy data, real users, real outcomes), this role is that. You’ll build ML and generative AI pipelines that help hospitals run cleaner, cheaper, and faster, especially on the revenue-cycle side.
About Ensemble Health Partners
Ensemble Health Partners provides technology-enabled revenue cycle management solutions for hospitals and affiliated physician groups, with a big push into AI-enabled automation and analytics.
Schedule
- Full-time
- Remote (Nationwide)
- Travel: may be required
- Experience target: 5–7 years overall (they also mention 3+ years as a data scientist)
- Education: Post-grad degree preferred (PhD/MSc) or equivalent experience
- Pay range: $83,200 – $159,450 (based on experience)
What You’ll Do
- Build and maintain AI/ML models and pipelines, focusing on generative AI, LLMs, and predictive modeling
- Lead AI strategy for complex, “clinical application” problems by combining stats + ML + practical engineering
- Run rigorous experiments and deliver measurable improvements
- Create reports/presentations that explain hypotheses, findings, and business impact clearly
- Own data discovery: collect, transform, explore, and become the “resident expert” on what data exists and how it behaves
- Collaborate across Product, Engineering, and Analytics to ship usable solutions into production
What You Need
- 3+ years working as a Data Scientist (they also list 5–7 years desired experience)
- Hands-on ML stack experience (3+ years): PyTorch/TensorFlow, scikit-learn, XGBoost (or equivalents)
- Strong programming (Python/R/SQL), statistical analysis, and data visualization skills
- Ability to design, test, deploy, and support ML models in production
- Experience with LLM pipelines, especially RAG and prompting (plus)
- Familiarity with LangChain/LlamaIndex/Haystack/Azure AI Studio, vector DBs, retrieval techniques (plus)
- Data engineering comfort: SQL + Azure Data Factory (or similar), or Hadoop/Spark
- Software engineering discipline: CI, unit/integration tests, code reviews
- MLOps fundamentals: orchestration, cloud compute, observability
- Able to work independently and cross-functionally, with strong communication
Benefits
- Bonus incentives
- Paid certifications
- Tuition reimbursement
- Comprehensive benefits
- Career advancement
Quick reality check (so you don’t waste time):
- They call it “Senior,” but the experience requirements are a little inconsistent (3+ years DS vs. 5–7 years total). That usually means they’ll flex title/pay based on who they get. If you’re closer to mid-level, you can still take a swing if your portfolio shows production impact.
- They mention “clinical applications,” but Ensemble is revenue cycle management. Translation: you’ll probably be working more on billing, collections, denials, and workflow automation than bedside medicine.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re the kind of person who likes turning messy, real-world healthcare data into working AI systems (not just pretty notebooks), this role is built for that. You’ll design and deploy machine learning and generative AI solutions that reduce admin friction and help hospitals run more efficiently.
About Ensemble Health Partners
Ensemble Health Partners delivers technology-enabled revenue cycle management solutions to hospitals and physician groups nationwide. They’re investing heavily in innovation and use AI to reduce administrative complexity and healthcare costs.
Schedule
- Full-time
- Remote (Nationwide)
- Travel: may be required (they call out “frequent travel may be required”)
- Experience level: 7–10 years
- Education: Bachelor’s/Master’s or equivalent experience
What You’ll Do
- Design and develop AI/ML systems, including generative AI and LLM-enabled solutions
- Build model and data pipelines, including retrieval-augmented generation (RAG) workflows
- Evaluate and deploy models across large, multimodal datasets
- Apply deep learning and ML techniques to generate business insights and improve decision-making
- Automate processes and build infrastructure that supports the AI team’s delivery speed
- Collaborate closely with data science, product, and analytics teams to ship useful solutions
- Drive standardization, optimization, and scalable “gold standard” engineering practices
What You Need
- 5+ years implementing AI/ML solutions in real environments
- 3+ years with frameworks/tools like PyTorch, TensorFlow, scikit-learn, XGBoost (or equivalents)
- Experience with MLOps and cloud platforms (AWS/Azure/GCP)
- Experience deploying ML models and maintaining data/code pipelines
- Familiarity with LLM tooling and RAG stacks (LangChain, LlamaIndex, Haystack, Azure AI Studio, vector databases)
- Strong data skills (SQL, Azure Data Factory) or big data tooling (Hadoop, Spark)
- Solid software engineering habits: CI, unit/integration testing, code reviews
- Strong communication and ability to work independently in a fast-paced environment
- Willingness/ability to travel as needed
Benefits
- Comprehensive benefits (health, time off, retirement, wellbeing programs)
- Professional certifications and tuition reimbursement
- Recognition and incentive programs
One thing to watch: “AI Engineer” in the header, but the summary reads like a Lead AI Engineer with 7–10 years expected and travel. If you’re not already operating at lead level, this could be a stretch.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re the kind of engineer who can ship clean code and raise the bar for everyone around you, this role is built for you. You’ll lead end-to-end feature delivery, modernize a healthcare SaaS platform, and help teams move faster with confidence.
About PracticeTek
PracticeTek is a retail-healthcare technology provider supporting 40,000+ clinics worldwide with tools for practice management, analytics, digital intake, marketing, EHR, and payments. Their mission is to make healthcare practices run effortlessly, acting as a trusted partner across Chiropractic, Wellbeing, Vision, and Dental providers. You’ll join a product-focused engineering org that values ownership, collaboration, and continuous improvement.
Schedule
- Full-time
- Remote
- Compensation: $145,000 to $180,000 (DOE)
- Benefits eligible (health, dental, vision, PTO, 401(k) match) with potential additional compensation such as bonus or equity
What You’ll Do
- Lead the design and development of clean, scalable, reusable code while enforcing best practices for architecture, reviews, testing, and deployment
- Partner with product to refine requirements, break down complex work, and own features end-to-end from design through release and support
- Design intuitive, extensible software and APIs that support configuration, integrations, and customer workflows
- Build new features while continuously improving and modernizing existing services and components
- Mentor engineers through pair programming, code reviews, and knowledge sharing to raise the technical bar
- Improve reliability, performance, observability, and development workflows so teams ship faster with confidence
- Collaborate cross-functionally with Product, Design, QA, DevOps, and Customer Success to ensure what’s built is valuable and operable
What You Need
- 6 to 8 years of hands-on software engineering experience building and operating production systems, ideally in SaaS
- Advanced proficiency in .NET/C# with experience delivering scalable services and APIs
- Strong front-end experience with Angular (or similar) and the TypeScript/JavaScript ecosystem
- Experience with modern databases such as MongoDB (preferably MongoDB Atlas) and/or relational databases, including schema design and performance tuning
- Proven ability to own features end-to-end including design, testing, deployment, and production support
- 1 to 2+ years in a technical lead capacity, guiding work breakdown, tradeoffs, reviews, and pairing
- Experience with cloud platforms (AWS or similar), containers, and CI/CD pipelines
- Comfort using observability tools (Datadog or similar) for monitoring, troubleshooting, and performance improvements
- Experience integrating third-party APIs and supporting asynchronous workflows (background jobs, event listeners, scheduled tasks)
- Experience using modern AI coding assistants while maintaining security, quality, and team standards
- Strong communication and collaboration skills with a bias toward clarity and alignment
- Ownership mindset that proactively improves codebases, documentation, and team processes
Benefits
- Medical, dental, and vision coverage options
- Wellness benefits supporting lifestyle, behavioral health, and overall wellbeing
- Flexible paid time off, sick time, and 10 company-paid holidays
- 401(k) plan with company match
- Culture Committee initiatives that build connection and belonging
- Innovation-driven, collaborative workplace culture
If you want a lead role where you’re still hands-on, still shipping, and actually influencing the health of the platform, this is a serious opportunity.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re a data warehouse leader who can balance people management with hands-on BI and reporting work, this role is a strong fit. You’ll supervise the EDW team, keep data quality tight, and ensure dashboards, reporting, and analytics stay reliable and aligned with business needs.
About AE Perkins
AE Perkins supports internal teams with data reporting, analytics, and database support to help the organization make better decisions. The EDW function focuses on building and maintaining enterprise data warehouse systems, dashboards, and reporting tools. This role serves as the primary point of contact for data reporting and analytics needs while leading the team that keeps it all running.
Schedule
- Full-time
- Remote (Texas, United States)
- On-call support as assigned by the manager
- Salary: $90,000 to $100,000 per year plus bonus potential (up to 10%)
What You’ll Do
- Lead the full lifecycle of data warehouse projects from planning and design through implementation and support
- Supervise Data Warehouse Analysts and Database Administrators, balancing workloads and ensuring deadlines are met
- Establish and maintain auditing processes to ensure data accuracy and quality across data warehouses
- Partner with business users and stakeholders to gather requirements and translate them into reporting and analytics solutions
- Develop and maintain query-based dashboards, reports, KPIs, alerts, and advanced analytics
- Stay current on data warehousing and BI trends and introduce improvements and innovations where appropriate
- Provide on-call support for reporting and database issues as assigned
- Provide technical guidance and user training to help teams effectively use reporting tools
- Maintain standard operating procedures, troubleshooting guides, and technical documentation
- Ensure best practices for data management, storage, and retrieval are followed
- Support additional departmental priorities as assigned
What You Need
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 7+ years of experience in a data-focused technology role with heavy exposure to SQL Server databases and Power BI (or similar tools)
- Previous supervisory or management experience (required)
- Strong knowledge of data warehousing and BI tools, including Power BI and SQL querying
- Experience building complex dashboards, reports, alerts, and analytics deliverables
- Strong written and verbal communication skills with the ability to collaborate across departments
- Strong leadership skills with experience mentoring and developing team members
- Strong time management skills and ability to manage multiple priorities in a deadline-driven environment
- Customer-service mindset with responsiveness to reporting and support requests
- Commitment to continuous learning and keeping up with BI and analytics trends
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Disability and life insurance
- Employee Assistance Program (EAP)
- LegalShield and ID Shield
- Commuter reimbursement plan
- Tuition reimbursement
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect mental health application
- Employee engagement activities (events, raffles, book club, and more)
- Bonus pay potential up to 10% annually (Corporate Bonus Plan)
If you’re ready to lead a BI team, protect data quality, and keep reporting dependable under pressure, this is a good one to move on now.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re early in your systems or dev career and you want a role where you learn fast by supporting real production apps, this is a strong entry point. You’ll help keep internal applications running, build small enhancements in .NET/C#, and work with stakeholders to turn needs into working solutions.
About AE Perkins
AE Perkins supports internal business operations through application development, production support, and system improvements. This Systems Analyst I role focuses on production monitoring, troubleshooting, and new development for internal applications at Ameriflex. You’ll collaborate closely with internal customers and your team to improve workflows and support third-party integrations.
Schedule
- Full-time
- Remote (Texas, United States)
- Salary: $75,000 per year plus bonus potential (up to 10%)
What You’ll Do
- Develop scripts and applications using C#, .NET, and MVC frameworks
- Perform SQL work including stored procedures, views, triggers, functions, and complex queries
- Monitor IT-supported applications and processes daily and respond to issues that arise
- Gather requirements from internal and external customers and propose solutions within existing infrastructure
- Identify problems, report challenges, and partner with the team to resolve issues
- Support process improvements and participate in enterprise-wide projects
- Complete other tasks as assigned by management
What You Need
- 2+ years of experience developing software applications using MVC frameworks, .NET, and C#
- Working understanding of SQL, including stored procedures, views, triggers, and functions
- Basic knowledge of JavaScript, jQuery, AJAX, and JSON (preferred)
- Familiarity with source control such as Bitbucket or Git
- Familiarity with Agile development practices and the Scrum framework
- Strong teamwork and communication skills
- Familiarity with tools/frameworks such as KendoUI, Bootstrap, KnockoutJS, Razor, Dapper, and nUnit (preferred)
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Disability and life insurance
- Employee Assistance Program (EAP)
- LegalShield and ID Shield
- Commuter reimbursement plan
- Tuition reimbursement
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect mental health application
- Employee engagement activities (events, raffles, book club, and more)
- Bonus pay potential up to 10% annually (Corporate Bonus Plan)
This is a hands-on “learn by doing” role, so if you’re ready to sharpen your .NET skills while supporting real systems in production, apply while it’s open.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you like building solid .NET web apps and you get a weird satisfaction from cleaning up legacy VB.Net, this role is your kind of fun. You’ll enhance payroll and ERP integrations, migrate older systems to modern .NET, and help the team ship scalable, reliable solutions.
About AE Perkins
AE Perkins supports Workforce Go! with payroll and ERP integration solutions that power day-to-day business operations. This development team focuses on improving core systems, building new integrations, and optimizing existing processes for performance and scalability. The culture emphasizes accountability, innovation, and growth.
Schedule
- Full-time
- Remote (Dallas, Texas, United States)
- Travel: occasional, ideally once per year
- Salary: $75,000 to $100,000 per year plus bonus potential (up to 10%)
What You’ll Do
- Develop and optimize web applications using C#/VB.Net, REST APIs (WebApi 2 or ASP MVC), and SQL
- Support backend development to ensure secure, reliable data handling within the application architecture
- Maintain existing integrations and applications written in VB.Net
- Migrate VB.Net Framework apps/sites to C# .NET Core
- Build new integrations between ERP systems and UKG Ready in C#
- Collaborate with teammates on troubleshooting, code reviews, testing, and documentation
- Contribute ideas to improve processes, scalability, and performance across the codebase
What You Need
- 3 to 5 years of hands-on web development experience using .NET technologies
- Strong skills in C#/VB.Net, REST APIs (WebApi 2 or ASP MVC), and SQL
- Experience maintaining and improving backend processing and integrations
- Exposure to ERP systems such as Acumatica and Sage Intacct (preferred)
- Understanding of DevOps practices, cloud environments, and CI/CD
- Strong problem-solving skills with a continuous improvement mindset
- Strong communication skills and a collaborative, team-first approach
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- No-cost prescriptions (where applicable)
- No-cost direct primary care, virtual care, and mental health self-care offerings (where applicable)
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Disability and life insurance
- Employee Assistance Program (EAP)
- LegalShield and ID Shield
- Commuter reimbursement plan
- Tuition reimbursement
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect mental health application
- Employee engagement activities (events, raffles, book club, and more)
- Bonus pay potential up to 10% annually (corporate bonus plan)
If you’re ready to modernize legacy apps, strengthen integrations, and ship clean .NET work that supports real payroll operations, apply while it’s open.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 27, 2026 | Uncategorized
If you’re the kind of security engineer who wants real ownership, this role puts you in the middle of everything that matters: detection, response, fraud monitoring, and the platforms that keep the whole company safe. You’ll help design the paved roads, tune the sensors, and lead the response when something goes bump in the logs.
About GoodLeap
GoodLeap is a technology company providing financing and software for sustainable home solutions like solar, batteries, HVAC, roofing, windows, and more. Their platform has driven more than $30 billion in financing since 2018, helping over 1 million homeowners access cleaner, more efficient upgrades. They also support GivePower, a nonprofit delivering clean water and electricity systems globally.
Schedule
- Full-time
- Remote (US) with location options including San Francisco, CA; Roseville, CA (HQ); Lehi, UT; West Palm Beach, FL; Irvine, CA
- Bonus eligible (in addition to base salary)
- Salary range: $146,000 to $170,000 per year
What You’ll Do
- Lead and contribute to security and fraud monitoring, detection, and response, including investigations and threat hunting
- Build incident response playbooks for specific scenarios and help refine IR processes
- Identify misuse and abuse cases across enterprise systems and implement detection strategies for them
- Design and build the monitoring, detection, and response platform, including tool selection, integration, and daily operations (SIEM, SOAR, EDR, agentic SOC)
- Develop and support components of the security analytics platform
- Support embedded product security teams by implementing monitoring and detection for products and services
- Support broader security operations work, including vulnerability management and tooling management
- Collaborate across product, engineering, IT, and business teams to drive security outcomes and technical decisions
What You Need
- Strong communication skills and comfort leading technical architecture discussions with both technical and non-technical audiences
- Deep experience in security event management, monitoring, threat hunting, incident response, playbook creation, and orchestration/automation
- Experience with threat modeling methodologies
- Strong experience with EDR platforms (CrowdStrike, SentinelOne, Palo Alto Cortex EDR, or similar)
- AWS experience including services like KMS, S3, Container Registry, ELBs, Lambda, API Gateway, CloudTrail, and IAM (GCP/Azure is a plus)
- Experience designing, configuring, and implementing monitoring for core enterprise systems (ERP, HCM, Salesforce, etc.)
- Practical CI/CD and DevOps experience, including IaC tools (Terraform, Pulumi, CDK), GitHub/GitHub Actions, artifact and secrets management (Doppler, HashiCorp Vault)
- Ability to write automation scripts in multiple languages and integrate with REST/GraphQL APIs to orchestrate workflows across security and SaaS tooling
- Understanding of human and non-human identity management plus common auth standards and use cases
- Experience overseeing vulnerability and threat management across platform and application layers
- Familiarity with penetration testing and red team exercises, including manual verification and lateral movement concepts
- Comfort partnering with vendors and participating in design partnerships
- Curiosity and willingness to learn new technologies, including AI/ML tooling use cases
Benefits
- Remote work options with multiple location hubs available
- Competitive salary range: $146,000 to $170,000 per year
- Bonus eligibility (role may qualify)
- Mission-driven company and cross-functional security influence (as described)
This is not a “watch the dashboard” job. It’s a “build the dashboard, wire the automations, and run the response” job, so if you want impact, move on it.
If you’re ready to own detection and response at scale, this one’s worth a serious look.
Happy Hunting,
~Two Chicks…
