About the Role
Title: People Operations Generalist
Location: Remote – United States
Type: Full Time
Workplace: remote
Category: People Operations
Job Description:
About Trevor:
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Our non-profit provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ+ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.
Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:
Heart–We care deeply and commit to do what matters
Integrity–We build trust through our words and actions
Community-Together, we are an unstoppable force for good
Belonging-We serve as allies to the mission, and to each other
Progress-We continually move onward and upward
Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.
Role: People Operations Generalist
Reports to: Senior Director, People Operations
Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
Location: This role will be remote in the continental US, Alaska, or Hawaii
Supervisory Role: No
Classification: Exempt Full Time
Union Eligible? No
Salary Range: $75,000-$90,000
Summary:
This role will ensure the successful implementation and execution of processes and technologies in support of all People-related functions for The Trevor Project. This role will focus on outstanding service delivery, compliance, and continuous improvement of our systems and services.
What You’ll Do
- Manage HRIS systems, ensuring that the functions at all stages of the employee life cycle are functioning correctly, are compliant, and accurate
- Support weekly data maintenance of all People-related systems, including data uploads and updates
- Maintain People team vertical dashboards, including operations, talent acquisition and DEIB metrics
- Work cross-functionally within the People team to support recruitment, operations, benefits, engagement, employee relations, and payroll (Finance)
- Support new employee onboarding and orientation sessions
- Manage annual and quarterly audit of employee files for completeness and accuracy
- Maintain and update annual People Team intranet and Google Drive content to ensure process tools and job aids are current and aligned with internal processes
- Support effective change management activities related to People team systems and processes
- Respond to staff inquiries utilizing internal CRM tool, identify themes, and flag risks
- Collaborate cross-functionally with department leaders within the People, Finance, Legal, and IT & Security teams to ensure data for reporting is accurate and applicable
- Establish and maintain system integrations and data between the HRIS and People operations platforms
- Manage system access through role-based security and access provisioning, and audit user access to systems
- Support, document, and update operating processes
- Other relevant duties and responsibilities as assigned
Minimum Qualifications
- Proven successful, relevant experience in an HR Generalist role
- Knowledge of HR regulations, compliance, and best practices
- Relevant experience in benefits, employee relations, and/or HR technology
- Experience solving different types of problems related to the HR field
- Experience with policy and handbook management
- Experience managing HRIS and payroll in tools like ADP, Rippling, Justworks, etc.
- Proficiency in using tech platforms such as Lever, Google Suite, & Culture Amp
- Professional proficiency in spoken and written English
- Demonstrated ability to work, communicate, and collaborate effectively with individuals and teams at all levels, both internally and externally
- Demonstrated project management skills
- Demonstrated successful planning and problem-solving skills, with proven ability to multitask and work well within timelines
- Attention to detail and accuracy in all work
- Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging
- Proven ability to lead with empathy, showing courage and compassion when making decisions
- Demonstrated fair, ethical, and equitable business practices
- Track record of inspiring and fostering collaboration and partnerships
- Proven creator of spaces that are supportive and affirming to all
- Demonstrated success in learning eagerly, sharing knowledge generously, and improving continuously