About the Role
Manager, Technology
remote type
Remote
locations
Remote US
time type
Full time
job requisition id
R-7916
Provide management within responsible technical area through operations and change-the-business. The specific responsible technology area may consist of multiple technology functions within a specific technology focus including at least one of the following: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or PMO-Program/Project Management. Provide a platform for continuous technical improvement and transformation to better meet GTS and business needs.
- Provide direction to the team daily
- Address and navigate technical issues, anticipating and preventing impending issues
- Problem solve beyond the scope of an individual team member to achieve an optimal outcome
- Consistently meet commitments within the expected timeframe with minimal direction
- Partner with deliverable stakeholders to inform others of technical impediments, updates, and progress in relation to timelines or SLAs
- Provide detailed technology functional planning supporting the overlaying strategies of GTS and business direction for technical infrastructure, architecture, application systems, and/or related business processes within the technical functional area, and ensure proper functioning and cohesive implementation
- Drive and adopt incremental and step-function change within technical groups and adjacencies
- Engage in planning to meet operational, daily, and quarterly goals; plan and execute department-level technical projects
- Determine and develop best technical practices, sometimes in relation to business procedures
- Identify and mitigate operational and strategic risk
- Engage Team and Peers in technical opportunity identification
- Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes
- Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction
- Ensure effective communications are maintained across technical functional areas and externally as necessary; where appropriate, involve senior-level management and employees in plans, and keep up to date on progress towards meeting goals
- Monitor expenses to ensure the technical area’s costs are within established levels
Job Specifications
Typically has the following skills or abilities:
- Bachelor’s degree in related field or equivalent experience
- Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports
- Comprehensive knowledge of primary technology area, preferably within a healthcare environment
- Ability to regularly exercise discretion and independent judgment in the performance of job duties
Working Conditions
The working environment has generally favorable lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.