Job Description

Manager of Solutions Engineering
Locations: Remote – USA
Time Type: Full time

Job Requisition Id: R4790

The expected salary range for this position is $115,600.00 – $144,500.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

This leader provides management and oversight to the solutions engineering team to manage the lifecycle of critical corporate-wide and customer-specific technology based products primarily using Lean and Agile SDLC practices. The primary purpose of this position is to provide full, daily management for assigned professional staff. This responsibility includes hiring, discipline, and termination, as well as, coaching, performance management, assigning, checking, and approving work to satisfy department objectives. The incumbent will ensure accomplishment of department responsibilities based on oversight from senior management, following established practices, organizational strategy, department guidelines, and within approved budget.

What will you do?
Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.

Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

Provides leadership, planning and consultation to subordinates, executives, and peer management in the successful alignment of assigned department resources to ensure achievement of operational priorities and initiatives, integrating priorities within organizational strategies to ensure that department’s purpose is fulfilled. Creates work environment promoting continual improvement and learning, free from fear of failure, supporting mistakes that encourage continual learning. Employs Lean leadership style focusing on developing team members’ skills. Studies and understands new developments in Lean, Agile, and contemporary software development and management practices and encourages same for teams.

Contributes to or prepares and administers the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, SLAs, and other Compassion standards, ensuring compliance with regulatory and board policies.

Selects, manages and develops assigned staff, establishing goals and objectives, coaching and managing performance, including discipline, motivation, and annual reviews; supports continuous learning and development that enhances individual performance and organizational capability. Coaches teams to identify a given problem, understand the root causes, and build solutions that will be embraced by the organization. Creates teams that are jointly responsible for success, solving problems together in ways that develop people’s capabilities and increases their engagement and commitment, focusing on respect for people.

Contributes to developing and setting strategy for application software design and development and technical and strategic expertise and leadership in the creation of inter-related system design for existing architecture.

Defines specifications for requirements to deploy applications. Serves as a key leader, leading the implementation of new standards in software development.

Working through subordinate professionals, leads developers and solutions engineering professionals who develop and update program logic for multiple applications or analyze and modify logic in existing applications.

What do you bring?

  • 5+ years engineering management with an emphasis on mobile apps and/or Salesforce technologies
  • Previous experience as a Software Engineer

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