Job Description
Manager of Product Design – Remote
Nationwide
TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.
As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented individuals who are excited by our mission to revolutionize & elevate the car buying & selling experience.
The Opportunity:
You will work closely with the Product Design/User Experience team, Product leads, engineers, and executives in the development of critical TrueCar products. You will have influence on the direction of major company objectives and be expected to solve difficult design problems, cross-platform. You’ll manage an inspired team of mobile-first designers who understand the complexities of desktop and mobile app solutions. You are a humble hands-on design leader and have the ability to translate your vision into beautiful designs and functional prototypes to demonstrate ideas and interactions.
How you will contribute to TrueCar’s success:
- Manage and oversee a team of user experience designers and work on multiple projects with rapid development deadlines
- Collaborate with executives, managers, product managers, engineers, and researchers to define, conceptualize, and design user-facing products
- Champion user experience design throughout the company and contribute to making it an essential process for improvement and innovation
- Support Product Leads, engineers, executives, etc. to develop compelling user experiences from beginning to end
- Actively recruit, interview, and hire new team members
- Onboard and train UX Designers; staff and/or contract
- Manage performance evaluations, including self-evaluations and peer feedback surveys
- Foster improvement of the user experience across our product suite
- Supervise and design, component, and brand standards across the UX team
- Seek out and discover valuable learnings and insights that help define and drive opportunities to improve process efficiencies
- Translate business goals and requirements into effective digital experiences that help customers
- Develop, apply, and help oversee user research findings to enable designers to conduct usability validation and A/B testing
- Work closely with other cross-functional stakeholders such as Product Managers and Development teams to deliver to sprint-estimated expectation
- Give and solicit feedback from other designers, stakeholders, and users to continually raise the quality of our designs
- Keep current with advances in interaction and contemporary design patterns
Your Expertise:
- Deep understanding of desktop design, including responsive and adaptive techniques
- Strong organization and analytic thinking skills: ability to translate moderately complex requirements into user scenarios, flows and diagrams
- Proven track record of collaborating effectively with cross-functional teams
- Bachelor’s degree or equivalent experience and 5+ years of experience in a related field
- Self-motivated and passionate about solving complex problems
- Internalize and care about the company strategy and vision, not just how things look
- Excellent verbal and written communication skills; able to defend design decisions
- Understand design methodologies such as Agile, Design Thinking, Lean UX
- Expert in Figma and experience with design systems
- Proficient in prototyping tools including but not limited to: Figma, Sketch+InVision
- A solid understanding of both quantitative and qualitative user research methods; familiar with research products (usertesting.com, usabilityhub.com, FullStory)
- Support occasional travel as requested
- Experience in data-driven analytics capabilities
- Experience presenting to and influencing senior management
Your TrueCar Experience
As a crew member, you’ll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly credits for at-home food delivery, internet/mobile phone service coverage and furniture & equipment for your space.
You will receive excellent benefits that includes, but isn’t limited to: 100% employer-paid health/vision/dental premium, 401k with contribution matching, equity for eligible roles, a wellness reimbursement program, a learning & development reimbursement program, and charitable contribution matching. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 11 company paid holidays and 1 floating holiday. In short, we care deeply about our crew members and build employee-centric programs that prove it.
At TrueCar, we believe in the power of diversity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the diversity of car buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified individuals with disabilities.
If you are based in California, we encourage you to read this important information for California residents linked here.
*** While this position is open to remote work through TrueCar’s Dynamic Workplace initiative, applicants may not reside in Colorado. Colorado candidates will be required to relocate. ***
