About the Role
Title: Manager, Field Engineering – eDNB
Location: United States
Job Description:
Mission
Reporting to a Director of Field Engineering, the Manager, Solutions Architects (SAs) at eDNB will help lead a team of SAs for the Emerging Digital Native Business segment. You will lead and promote a dynamic team focusing on leveraging Data and AI to enable late-stage, fast-growing companies (under $1B in valuation) to deliver highly differentiated products, services, and experiences to their customers. Leading the technical, split-focused team (50% pre-sales, 50% technical acumen), you will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful. You’ll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks’ growth in the market.
The Impact You Will Have
- Hire, train, and grow a team of Solutions Architects for a company in high-growth mode.
- Make your customers extremely successful with eDNB and provide outsized value to their businesses.
- Maintain a robust hiring pipeline at all times.
- Establish relationships across the business to make your customers and team successful.
- Keep your team of SAs ahead of the technical curve by ensuring continuous learning and working to provide our customers with the most comprehensive solutions for their needs.
- Implement business process improvements and new innovative ways to engage customers. Ultimately enabling SAs to be force multipliers in the business and scale their impact.
- Lead programs and initiatives in the business to help the region achieve its business objectives and goals.
What We Look For
- Proven experience building and leading technical pre(or post)-sales teams, including hiring, onboarding, and enabling pre(or post)-sales professionals.
- 5+ years of experience in the data space with a technical product (i.e., data warehousing, big data, machine learning, or generative AI).
- Trusted advisor to technical executives that guide strategic data infrastructure decisions.
- Lead a team through best practices for technical qualification, technical validations, architecture discussions, and product demonstrations.
- Establish and foster external partnerships with systems integrators (SIs) and independent software vendors (ISVs) that maximize and accelerate client success.
- Strong understanding of consumption-driven business models and the recipes for long-term growth and success.
- Experience hiring candidates that continually raise the bar, ramping them up to be successful, and promoting into larger roles.
- Create positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal cross-functional teams.
- Experience working cross-functionally with other teams such as Sales, Product Management, Engineering, and Customer Success.
- Must be technical enough to earn the trust of engineering talent and leadership at eDNB.
- Demonstrated architectural influence, able to influence and review complex architectures; guiding your team and customers towards ideal solutions that scale.