About the Role
Title: Localization Quality Assurance Manager
Location: Remote Remote JP
Job Description:
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.
We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.
Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com
Job Purpose
- Responsible for the Keywords Tokyo LQA Department.
- Work with the LQA Director and other QAMs, Managers and Sales to support growth of the team, both locally and internationally.
- Responsible for budgeting and delivering the financial performance of the operation.
- Support team and make decisions to insure successful project delivery within budget, timeframe, and quality scopes.
- Develop and manage successful relationships with Keywords clients at manager, and senior manager levels.
- Manage, lead, motivate, coach, and train LQA management teams under their responsibility.
- Inspire team to always strive for delivery excellence.
- Perform LQA audits on ongoing projects and drive continuous improvement initiatives.
- Improve and develop services within Keywords key/strategic locations.
Key Responsibilities and Activities
Supervision:
- Manage, lead, and motivate LQA management teams.
- Proactively solve issues with the LQA management teams.
- Track client relations and macro-project progress with the LQA management teams.
- With the help of the LQA management teams and Test Leads, create, and implement any process changes/improvements accordingly.
- Manage resource planning, recruitment and training in partnership with the Production Support departments.
- Act as an HR Business partner when required.
- Work closely with the business development team to ensure smart adoption of work and use of resources.
- Hold regular status meetings, focused on active departmental improvements, with the LQA management teams.