Employer: Thermo Fisher Scientific
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Location: REMOTE USA
Division Specific Information
The Training Specialist is part of Specialty Diagnostics Sales Operations team contributing to the strategic plan for learning and interpersonal development in support of the Department s key central initiatives. This individual will support team members to complete the plan and will enact and support oversight of needs assessments, design plans, development of results, quality standards, implementation, and measurement metrics.
A day in the Life:
- Content analysis: update information that is outdated
- Assess Training content on a regular basis in an effort to expire or provide update recommendations for existing courses and curricula.
- Handle training requests: define needs
- Communicate regularly with Learners to acquire unrecognized training needs and handle database of Training requests.
- Attend Group Sales Ops meeting to assess training needs as required by changes or improvements to sales tools determined by the distributed team.
- Coordinate closely with subject matter experts to advise high-quality course curriculum based on target audience need.
- Present needed Training topics by including key intelligence such as assumptions, content, and engagement methods while recommending timeline and prioritization.
- Metrics analysis
- Analyze data relative to Training metrics in order for Training to re-direct towards results driven actions.
- Analyze course evaluation feedback and work with subject matter experts to make adjustments as needed.
- Ability to build and voice content
- Brainshark Administration support
- Handle daily administrative activities which are mostly comprised of Grouping new users, Deleting Users or handling access issues.
- Assess profiles keep Learners profiles up to date with respect to assigned content (Groups)
- Supports online training for all Sales tools and ServiceMax across all SDG divisions
- Supports divisional training teams on collaboration of training or ad-hoc needs that rise for sales tools during the year
- Supports the dissemination of team communications
- Assists in ad-hoc training needs from Sales Operations teams
Education
- Bachelors degree in related field required
Experience
- 2 – 4 years of professional experience in instructional design or equivalent role
- 2+ years experience in a corporate setting
- Data analysis ability to work with a variety of database platforms
- Experience with Microsoft Teams, Brainshark LMS, and/or simple show preferred
- Consistent track record to lead design and development, implementation, and measure effectiveness of learning programs.