Job Description

Learning Experience Designer

  • Atlanta, GA, USA
  • Employees can work remotely
  • Full-time

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded seven years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

At Afterpay, being a Learning Experience Designer means playing a major part in helping our people unlock their potential and be successful every day. Reporting to the Learning Experience Manager, you will create, implement and facilitate blended learning programs for our global operations team members. This is a truly global role as you support our US teams and partners, as well as those in the UK, Australia and beyond as we continue to rapidly scale!

Your responsibilities will include:

  • Creating and maintaining blended learning programs.
  • Translating complex concepts and technical information into easy to understand and engaging content.
  • Collaborating with other Learning Experience team members.
  • Delivering training to team members and/or “training the trainer”.
  • Creating resources to support trainers with their facilitation .
  • Attending SME meetings to determine future learning requirements.
  • 90% of your role will focus on instructional design and 10% on facilitation.


  • 3-5 years expertise in visual, instructional design and facilitation, ideally within Financial Services or Retail.
  • Previous experience using Articulate 360 and learning management systems.
  • Experience applying instructional design models and adult learning theories/principles to the development of engaging learning solutions and resources.
  • High level attention to detail.
  • Strong organisational and planning skills and the ability to manage competing priorities.
  • Experience with editing images and videos.
  • Flexible servicing teams across multiple time zones.
  • Excellent communication skills, with the ability to engage key stakeholders.
  • Comfortable challenging the way we work now so that we can improve as we grow.
  • Curious, empathetic and a can-do attitude .
  • A creative thinker who designs with their audience in mind and for measurable impact.
  • You get a kick out of helping others grow their personal capability!

Additional Information

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.