Job Description
Lead Product Manager
locations
Portland, ME
U.S. Telecommuters
time type
Full time
job requisition id
JR00091735
You are as unique as your background, experience and point of view. Here, youll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
We will expect you to:
Get to the root of problems facing our clients before jumping to solutions
Represent the voice of the customer by synthesizing information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing
Lead a team of engineers through backlog grooming, planning and estimation, and ongoing development by thoughtfully balancing customer needs with engineering capacity
Maintain a prioritized and groomed product backlog that supports the companys goals and objectives
Author feature briefs and user stories, conduct acceptance testing and create detailed release notes and wiki-based product documentation
Work hand in hand with the UX design team to create amazing user experiences and collaborate with product marketing to plan release dates and effectively communicate the value proposition of new product features
When necessary, work in conjunction with the technical support team to triage and assess production issues, perform impact analysis, and provide support to the engineering team to bring issues to resolution
Be curious and data driven – contribute to the definition, data collection, and analysis of data for KPIs and product metrics
Be flexible and able to take on and master new topic areas quickly, run with project assignments independently, but know when to ask questions.
Be a team player with a strong work ethic and a desire to succeed
Requirements
Four or more years of professional experience working in a product-related role
Bachelor’s or Masters degree in business management or technical field is preferred
An agile development practitioner with strong experience using tools such as Jira and Confluence to create user stories and author product documentation
Collaborative in your approach, appropriately engaging team members to accomplish your objectives
Flexible to work in a fast-paced, dynamic environment in a professional and timely manner
Excellent verbal, presentation, and written communication skills
Self-starter that can work independently and part of a team.
Excellent organization and work breakdown skills.
Experience in Claims Management, Disability Insurance and/or Absence Management a plus.
Experience in data, data exchanges and data management another plus.
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Life is brighter when you work at Sun Life
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Excellent benefits and wellness programs to support the three pillars of your well-being mental, physical and financial including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more
Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account
A flexible work environment with a friendly, caring, collaborative and inclusive culture
Great Place to Work Certified in Canada and the U.S.
Named as a Top 10 employer by the Boston Globe’s Top Places to Work two years running
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.