Job Description

Title: Lead Experience Designer

Location: San Francisco, United States

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community you will join:

Design takes the ideas and vision of Airbnb and turns it into a visual language and graphic identity that is recognizable around the world. We are a multi-disciplinary organization of designers, writers, researchers and other disciplines. While we bring different skills and perspectives to our work, we’re all committed to a core mission: to design iconic, real-world experiences for our global community of hosts and guests. Through this effort we aim to build a brand people love and create a positive experience for everyone in our community, from button to billboard. Our vision is to build the most creative company on earth.

The difference you will make:

As a Design Lead you’re a thought-leader in and outside the organization helping to advance the craft. You’re a hands-on maker at the highest level of craft. You’ll pave the way for innovation in not only what we make, but how we make it.

The Design Lead position is an individual contributor (IC) role that will report to a Design Manager. You will be responsible for the creation of elegant and strategic internal products and services. Success in this role is defined by team sentiment as well as the quality of the user experience including the impact, consistency, ease of use and beauty of the final product.

This Design Lead will be a part of both the Design and Infrastructure teams. They will be designing products used by our 3,000+ Tech workforce for product & data development, as well as creating the best practices, frameworks and standards for designers across the company for Infrastructure and Data systems.

A typical day:

  • Leads a project or initiative helps define strategy, objectives and sets the vision for the user experience. Oversee multiple streams of work from insight and strategy, to launch across all platforms and devices
  • Inspire and direct their team to help them build towards a meaningful vision efficiently
  • Responsible for advancing craft on their team. Ensures consistency across a variety of products and platforms in the end-to-end user experience.
  • Partner with the Product Managers, Engineers, Data Scientist, Researchers and Content Strategists to define problems & goals, map user flows, prototype interactions, and launch new products and services

Your expertise:

  • 10 years of experience with end-to-end product design, preferably with experience in enterprise and/or data products
  • Defines the design process and can lead others through it. Can accurately scope their work as well as their teammate’s. Responsible for the work of other designers on their project. Can effortlessly motivate and drive small to medium teams to transform a product.
  • Strong communication and stakeholder management skills
  • Excellent visual, interaction and/or service design skills a master in their field
  • Systems-thinker with the ability to think beyond the pixels and design for offline experiences
  • Demonstrated ability to help a team navigate ambiguity, set vision and strategy for global products

How we’ll take care of you:

Our job titles may span more than one career level. The starting base pay for this role is between $152,000 and $207,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our commitment to inclusion & belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.