Job Description
Jr. Quality Assurance Analyst (Contract)
Deployment | 100% Remote within the US | Contract
JOB DESCRIPTION
Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISION
Finalsite will transform the way school communities engage with their schools.
SUMMARY OF THE ROLE
The Quality Assurance Analyst (Deployment) is responsible for daily review of websites following an established framework and recording any issues found during the review along with reviewing fixes implemented or feedback provided by the project teams. The Quality Assurance team (Deployment) reviews all websites during the build process to ensure each site meets Finalsite’s standards.
LOCATION
100% Remote – Anywhere within the US.
RESPONSIBILITIES
- Review websites based on established frameworks including core functionality, application of styling, and accessibility across multiple browsers, operating systems and mobile devices/platforms
- Report issues to project teams in clear and concise manner, including links, description of issue and screenshot or video as needed
- Communicate in a timely and professional manner with each project team including project manager, developer, designer and contractors
- Maintain timely return of projects on a daily basis to ensure scheduled tasks are performed as scheduled
- Escalate recurring or concerning issues to Delivery QA team lead or manager.
- Create and communicate a daily schedule for the QA team based on projects scheduled using Finalsite’s project management platform and messages from project team members
- Regularly check on projects of projects in the QA phase to ensure timely progress through the QA process toward approval
QUALIFICATIONS AND SKILLS
- Associate’s or Bachelor’s degree preferred., or commensurate experience.
- Detail-oriented, with the intelligence, persistence, and creativity to appropriately and thoroughly test software
- Able to think like an end-user and critically evaluate website features and their implementation to maximize customer satisfaction
- Demonstrated strong analytical and problem solving skills in a web based environment
- Experience reviewing sites for compliance with Web Content Accessibility Guidelines (WCAG)
- Software Development, Support and/or Automated Testing experience a plus
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.