About the Role
Integration Analyst
locations
United States-Remote
time type
Full time
job requisition id
JR0029569
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get To Know The Opportunity:
The Integration Analyst leverages technical skills to resolve wide ranging issues, identify root causes and collaborate for other department.
Contributions You Will Make:
- Perform triage, root cause analysis, and corrections to data issues found during validations, reported by customers, reported by internal teams, or exceptions reports from integrated partners
- Following review of validation warnings, exercise judgement in making file delivery decision
- Coordinate fixes or improvements to data issues across multiple internal departments and customers
- Resolve customer and internal escalations in a timely manner
- Perform prioritization of daily tasks to ensure on time file delivery and timely corrections
- Perform UAT and release day validations for quarterly releases
- Exercise judgment in escalating issues to management
- Proactively notify internal teams if/when files will not meet their agreed upon deadlines
- Develop relationships with internal Benefitfocus teams
- Train new team members on processes and tools for performing Data Analyst duties
- Identify opportunities to improve our processes or technology to achieve increased efficiency and/or quality
- Occasional weekend and over-time support
Minimum Knowledge and Experience:
- BA/BS degree or equivalent.
- 0-2 years of relevant experience.