Job Description

Title: Instructional Designer (Contractor)

Location: Remote-USA

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

The Academy Team at Chainalysis has developed an industry leading learning platform, built engaging content, and speaks to every level of expertise. We know how our products are used in the real-world and help our customers become expert users, too.

An Instructional Designer and Producer makes our on-demand training program come alive with compelling and digestible video tutorials, interactive software simulators, and other critical training and marketing assets. This production expert captures product and industry knowledge from our SMEs, and efficiently produces content in a creative, marketing-quality, and consistent way across our training programs. We measure success through utilization and feedback in the Chainalysis Academy courses, along with customer appetite for our live instructor-led certification programs.

Responsibilities:

As a production consultant, you will capture expertise from dozens of internal & customer subject matter experts, and launch powerful e-learning courses into our Chainalysis Academy training ecosystem – whether for a single customer, all customers, or the public.You will advance the e-learning system & journey, helping the team drive new innovations, integrations and novel ways of educating our customers.You will work with other Training Team members to build role-based training journeys, and help to build supplemental assets, provide e-learning support, and partner with Marketing and other teams on cross-functional needs.

A background like this helps:

  • You’ve worked with a high-growth SaaS company before, developing visually striking and engaging video tutorials and interactive Elearning courses focused on external customers.
  • You know your way around digital media production software and rapid Elearning productions tools (e.g. Camtasia, Articulate Storyline, Adobe Captivate, Adobe CC Apps, After Effects, etc.).
  • You’re accustomed to working with internal subject matter experts in different geographies and leveraging web conferencing tools to capture and produce strong audio and video content.
  • Juggling multiple projects with different stakeholders is part of your repertoire.

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