Job Description
Title: Information Technology Supervisor – Remote
Location: Owensboro KY; US
Job Category: Technology
Job Type: Full-time
Travel Percentage: –10%
Job Description:
Opportunities at Owensboro Health, in strategic partnership with Optum. Our team of over 4,900 talented people works to improve the health outcomes of our communities in Kentucky and Indiana. Our nonprofit system is comprised of over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care service in the region. Join an organization that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.
The Information Technology Supervisor will be responsible for the oversight of Information Technology (IT) activities and resources in conjunction with other members of IT leadership in alignment with the overall objectives of the organization. The qualified Information Technology Supervisor will be responsible for planning, designing and coordinating IT-related projects, as well as providing guidance and support for daily operational activities of their team.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Assigns and schedules workloads, and monitors quantity and quality of work
- Works with stakeholders to define IT requirements and helps identify, recommend, develop, implement, and support efficient and effective IT solutions and services
- Helps develop and implement departmental goals, plans and standards consistent with the administrative, legal, and ethical requirements of the organization
- Assists with the preparation and monitoring of IT budgets and contracts
- Works to continually improve departmental operations, including tools and skillsets
- Helps define and implement IT best practices
- Provides leadership, orientation, training, coaching, and mentoring to staff
- Performs IT staffing activities, including hiring, orienting, and continuing education
- Assists with and conducts staff performance evaluations including appropriate recognitions or necessary corrective actions
- Participates in the handling and resolution of IT issues, escalations, and complaints
- Performs ”hands-on” staff duties as required to meet required IT service levels
- Participates in after-hours activities as necessary to minimize operational disruption, including participating in the IT leadership on-call rotation
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree or higher in Information Technology upon hire or a combination of education, training and experience may be considered in lieu of degree
- 3+ years of IT Supervisory experience in an Enterprise Environment
- 3+ years of hands-on experience of oversight and management of various applications (Workday ERP, OnBase, Clinical Communications, UKG, etc)
- 3+ years of experience managing daily work, trouble ticket resolution, project management and teamwork prioritization
- Experience managing applications
Preferred Qualifications:
- 3+ years of healthcare experience
- Proven critical thinking skills and decisive judgment
- Proven ability to work under minimal supervision
- Proven willingness or ability to work in a stressful environment and take appropriate action
California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy