Job Description

Title: Fullstack Software Engineer II, Customer Experience

Location: Remote
Type: Fulltime
Workplace: remote
JobDescription:

Our Team’s Impact:

The Included Health’s Customer Experience team serves a critical audience: our customers, who are the health and benefits buyers that make the best decisions for their employee base.

We own 3 major systems for the company:

  • Configuration platform. Allow members to have the UX exactly as the customer wants on all our products;
  • Data ingestion and processing pipeline for any 3rd party data our company uses;
  • Reporting and dashboard products to deliver insights to our customers.

As a member of the team, you will build scalable solutions that improve customerfacing teams’ ability to provide great service to our customers, to communicate the value our company brings, and to advise customers on matters related to the healthcare of their employees. You will help our company become an indispensable partner to our customers.

Role Responsibilities:

  • Rapidly develop features to improve user experience and performance of our products;
  • Engage in crossteam and crossfunctional efforts to ensure timely and successful delivery against shared goals;
  • Plan and lead ambitious technical investments that creates high impact to the customers;
  • Owning the endtoend product solution, from designing to implementation to shipping to maintaining. Owns the entire lifecycle of the project;
  • Evaluate and refine team processes to empower team members to deliver highquality work;

Your Qualifications:

  • You have strong software engineering fundamentals and are able to apply them when faced with an ambiguous problem space;
  • You care about software and are proud of what you delivered;
  • You tend to become a subject matter expert in any code you dive into, and demonstrate strong product ownership in your team’s work;
  • You have a strong desire to grow in your role and take on increasing challenging initiatives with broadsized impact across the Company. And continuously looking to recognize growth areas and improve in both technical and nontechnical skills;
  • You optimize for impact over progress and have a bias towards action;
  • Collaborate with tightknit teams teach us what you know and learn from us;
  • You can juggle multiple tasks without losing sight of highpriority items;
  • Experience in our current technologies is a bonus Golang, Javascript, GraphQL, Ruby, Java, AWS.

APPLY HERE