About the Role
Title: Fullstack Engineering Manager, Analytics Instrumentation
Location: Remote
Job Description:
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
An overview of this role
As an Engineering Manager at GitLab, you see your team as your most valuable product. Your primary focus is on the people you lead—guiding them, nurturing their growth, and ensuring they have everything they need to succeed. While you’re technically credible and understand the details of the work being done, your role is about empowering a world-class engineering team, fostering their health, and driving delivery on product commitments.
In this role, you will lead the Analytics Instrumentation team, which is responsible for building tools that allow GitLab and its customers to track and measure user engagement within our platform. The insights gained from this work are invaluable, helping shape GitLab’s product roadmap and ensuring we continually improve user experiences.
Challenges in this role include growing top-tier talent, improving productivity, and working cross-functionally to achieve collaborative goals. You’ll work closely with key leaders, data scientists, product managers, analytics and software engineers while maintaining a laser focus on delivering quality work on time. Your leadership impacts key decisions across departments based on the analytics and insights your team generates.
As a remote-first company, GitLab offers flexibility, allowing you to work from anywhere while staying connected to a global community of talented professionals. Transparency is one of our core values, so you can see exactly what we’re working on and stay updated by visiting our team page.
In this role, you’ll make a lasting impact—not only by leading a high-performing team but also by driving the evolution of GitLab through data-driven insights.
Some examples of our projects:
- Internal Analytics
- Version App
- Metrics Dictionary
- Snowplow Pseudonymization
- Iglu Schema repository for GitLab
What You’ll Do
- Manage a team of engineers, fostering a collaborative and innovative team culture to drive high performance.
- Collaborate with the product manager and key leaders across the company to create a shared roadmap and drive adoption of product usage data, creating significant impact through data-driven decision making by providing reliable metrics.
- Provide long-term strategic direction of GitLab’s in-product event instrumentation system for internal and external customers
- Foster technical decision making on the team, but make final decisions when necessary
- Draft quarterly OKRs and Engineering KPIs
- Improve product quality, security, and performance
- Author project plans for epics
- Run agile project management processes
- Provide guidance and coaching to team members on technical contributions, product architecture, and other areas.
- Maintain empathy for the team by keeping awareness of engineering processes and practices. Examples might be: evaluating individual workflow during one on ones, conducting code reviews, or working on non-critical path bugs and/or features.
- Actively seek and hire globally-distributed talent
- Conduct managerial interviews for candidates, and train the team to do technical interviews
- Contribute to the sense of psychological safety on your team
- Generate and implement process improvements
- Hold regular 1:1s with all members of their team
- Give regular and clear feedback around the individual’s performance
- May have more than one specialty on their team, per our shared manager team concept
- Participate in the Incident Management on-call rotation to help ensure the availability goals for GitLab.com are met, by working with reliability engineers and development team members.
What You’ll Bring
- Exquisite communication and interpersonal skills, with the ability to build strong relationships with technical and non-technical stakeholders across departments, regularly achieving consensus.
- Excellent analytical and problem-solving abilities, with the ability to translate complex technical concepts into actionable insights help evaluate options, and make informed technical recommendations in alignment with bigger-picture goals.
- Demonstrated progressive experience in a leadership role with up-to-date technical experience
- Demonstrated ability to process a high volume of work with high complexity with nonstandard solutions
- Strong organizational skills and attention to detail, with a focus on delivering high-quality results
- In-depth technical experience with SQL, and one of Python, Ruby, or Go, enabling effective oversight of data pipeline development and processes.
- Experience with product analytics solutions such as Snowplow, Segment, Mixpanel, Pendo, or similar solutions.
- Working knowledge of OLAP systems such as ClickHouse, Snowflake, BigQuery, Redshift or similar
- Familiarity with data platforms and distributed systems
- Demonstrated ability to work across multiple time zones and cultures.
- Ability to use GitLab
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements
- Excellent written and verbal communication skills
- You share our values, and work in accordance with those values
It’s a Plus if You Have
- Experience working in a peak-performance organization
- Working knowledge architecting and realizing infrastructure to support data platforms
- Working knowledge of data transformation tools such as dbt
- Working knowledge of cloud infrastructure technologies such as Lambda, S3, Kubernetes, etc.
- Working knowledge of modern frontend frameworks such as React or Vue.js
- Product company experience
- Startup experience
- Enterprise software company experience
- A computer science education or equivalent experience
- Are passionate about open source and developer tools