Job Description
Title: Freemotion Technical Support (Bilingual English/French)
Location: AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, KS, MI, MA, MD, MN, MO, MS, NC, NH, NJ, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY.
C: 3.92
- REMOTE_OR_ONSITE: Remote
- POSITION TYPE: Full Time
SUMMARY
AT iFIT, we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers cutting-edge products to help them in every aspect of their lives. We are currently seeking a motivated individual to join our team as an Freemotion Technical Support Representative (Bilingual).
This will be a remote position.
Become a part of a fast pace technical service team in the commercial fitness industry. At Freemotion we are dedicated to improving our customer’s quality of life by providing them with excellent technical support for their commercial fitness equipment.
Unleash your potential with Freemotion as a Technical Support Representative, where you will be enhancing the lives of our customers and your career.
COMPENSATION AND BENEFITS
- Working in beautiful Cache Valley with access to an exceptional outdoor lifestyle, a university campus nearby, and the chance to test the fitness products we create.
- Highly competitive compensation.
- Full benefits package (Medical, HSA, FSA, Dental, Vision and Life insurance)
- 401(k) with company match.
- A PTO policy that ensures you can find a happy work-to-life balance.
- Access to cutting-edge technology and hardware for work and fitness.
- Collaborative workspace and environment.
- A free beverage center and snack bar to keep you hydrated and fueled throughout the day.
**Not all perks apply to all positions and/or locations**
Requirements
Job Specific Competencies
- Organizational Savvy-Operates within the organization’s formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others’ roles and perspectives, can sell projects and ideas across the organization
- Sense of Urgency- Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines
- Decision Making/Judgment-Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others
- Integrity/Ethics-Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad
- Results Focus-Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability.
DESIRED QUALIFICATIONS, EDUCATION, and/or EXPERIENCE
- French Speaking
- Proper phone etiquette
- Ability to speak and write clearly and accurately
- Demonstrated proficiency in typing (30+ WPM) and grammar
- Knowledge of customer service principles and practices
- Effective listening skills
- Willingness to cooperate with others and work to the greater good
- Multi-tasking capabilities
List of states we can hire in: AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, KS, MI, MA, MD, MN, MO, MS, NC, NH, NJ, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY.
