Job Description
Financial Systems Manager
United States (Remote)
About Pantheon
Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations.
Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.
Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We’re enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!
The Role
Does being part of a team that makes critical decisions and implements new solutions excite you? In this high profile position, you will craft the financial systems used as Pantheon as we scale and grow. The team plays an integral role at Pantheon ensuring the integration, compliance, management, and efficiency of all financial systems are aligned to both internal and external stakeholders and industry standards.
This includes leading projects, managing vendor relationships, understanding interfaces and upstream/downstream integrations and dependencies, owning compliance and controls, and managing the administrative upkeep across all financial systems.
The team sits under the Finance team and will also work closely with BI, RevSystems, Product/Engineering, and Pricing teams to partner together on many initiatives.
Our ideal candidate will be an integral leader and contributor of project teams surrounding financial systems such as Zuora (Billing / Subscription Management), NetSuite (GL / Financial Reporting), Stripe (Payment Processing), Tesorio (Cash Flow Management) and more.
Cool Things You’ll Do
- Design, implement, and maintain configurations and customizations of recurring billing and subscription management platform applications to meet the evolving needs of the finance team. Proactively lead, improve, and support SOX processes, including crucial compliance needs around PCI, SOX, and internal/external audits.
- Develop, document, and implement processes and procedures to ensure system integrity, security and maintain system architectural designs/diagrams.
- Support integrations with other enterprise apps, including Zuora CPQ, CRM systems, payment processing systems, etc.
- Work with internal/external Salesforce administrators/developers to ensure the integrity of data, custom data models and objects, workflows, and methodologies between the billing and Salesforce applications.
- Provide internal, ongoing system/technical support to Finance users, including training, user access, workflows, HTML/PDF templates, custom fields, notifications/email templates, etc.
- Build and lead project plans with clearly defined deliverables and resources, coordinate workstreams and dependencies, communicate progress, identify obstacles, and ensure they are addressed.
- Partner with internal users and team members, assisting with data analysis, business process mapping, and reporting, and collaborate with RevSystems, Business Insights and Monetization, Pricing, and Packaging organizations to drive continuous process improvements.
What you Bring to the Table
- BA/BS degree in a relevant field (MIS, IT business/computer science, and/or Accounting).
- 5+ years in a finance or business systems role where you are solving problems, leading projects, and implementing technology solutions.
- 2+ years experience serving as primary system administrator for billing platform (Zuora preferred).
- A strong understanding of quoting, billing, and other accounting operational processes and experience working with cross-functional teams to optimize accuracy and efficiency.
- Experience supporting Zuora billing modules or other subscription billing software, including customers, product catalog, subscriptions, billing & invoicing, payments, and taxes.
- Experience working in Zuora RevPro administration or other revenue recognition software, including user access, data interface/sync, custom attributes, file upload/templates, data augmentation, period open/close, revenue contracts, and reports.
- Understanding of RevPro schemas, data query usage, and knowledge of SQL.
- Strong project management skills.
- Highly resourceful, self-motivated with a strong sense of ownership in areas of responsibility
- Excellent verbal and written communication skills.
- Sense of humor.
What We Offer
We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
- Industry competitive compensation and equity plan
- Flexible time off, sick days, and 13 paid holidays
- Comprehensive medical insurance including Health, Dental and Vision
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
- Events and activities both team-based and company wide that inspire, educate and cultivate
The US base salary range for this position is $103,800 – $145,270 per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.