About the Role
Event Registration Planner – USA
ConsultantsUnited States
Description
The Events + Experiences team is in need of an Event Registration Planner who will help bring events to life. Our events span across different product areas of the business, inviting top partners and clients across the globe. This individual will be responsible for all aspects of the attendee journey – from working with the Audience Development team in building the guest list (from 200 – 5,000 guests), to creating the website and registration flows, to the onsite guest check-in. This individual needs to think critically and execute quality levels of service across all aspects of registration.
Essential responsibilities, include but are not limited to:
- Work with Audience Development and sales teams to build client guest list
- Manage all things data including cleanup, collating, de-duping etc., upload data into registration system
- Build overall external communications timeline
- Liaison between creative team and coder to build all event emails
- Manage event alias and act as customer service to clients
- Build website and registration form(s) with full end-to-end testing
- Responsible for launching registration, new additions, swaps etc.
- Responsible for getting privacy, legal, security approval
- Maintain and deliver daily registration reporting/RSVP dashboards
- Build complex formulas
- Send out survey and run post event reporting
- Willingness totravelto onsite events (US based)
Minimum Knowledge, Skills and Abilities:
Hard Skills
- 4+ years of event registration experience
- Proficient in Google Sheets / Google Suite
- Must be knowledgeable in formulas such as: vlookup, importrange, query
- Basic understanding of HTML code
- Experience working in tech industry
Soft Skills
- Highly organized, confident and well presented
- Excellent time management skills and demonstrative ability to multitask and prioritize workloads
- Ability to represent with a calm, professional image and a can do positive attitude
- Appropriately investigates problems, situations or opportunities in a timely manner
- Wonderful interpersonal skills, in terms of dealing with customers, other team members and event agencies
Who thrives with us:
- People who want to learn, but are self motivated in learning from their projects.
- People who enjoy the really hard problems.
- People who enjoy having too much vs. too little to do.
- People who like creating from nothing (We still need a lot built to support our growth).
- People who understand how to build and maintain relationships with their coworkers and their clients.
- People who like making others successful and understand the value of that as much as making themselves successful.
- People who leave their ego athomeand really enjoy working with other brilliant people.
- People who not only can thrive in ambiguity but prefer informing frameworks and structures themselves.