If you’re looking to break into the tech industry and start a work-from-home career, one great option to consider is entry-level technical support. Here are some important things to keep in mind when seeking such a role:

  1. Required skills: Employers often look for basic technical skills like proficiency with operating systems (Windows, macOS), basic computer hardware knowledge, and experience with troubleshooting software issues. Additionally, strong communication skills and the ability to work with customers over the phone or online are critical.
  2. Job duties: In these roles, you’ll be helping customers resolve technical issues over the phone, email, or chat. You’ll need to diagnose problems, provide solutions, and document the interactions in a database.
  3. Career progression: Many companies offer opportunities for growth within the tech support team, and you could eventually move up to higher-level support positions, or even into other departments within the company.
  4. Pay and benefits: Entry-level technical support positions typically pay $15-$25 per hour. Benefits may include health insurance, paid time off, and 401(k) plans.

In conclusion, entry-level technical support is a great way to break into the tech industry and start a work-from-home career. By demonstrating your technical skills, strong communication abilities.

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  5. Technical Support Representative