Employer: Heap

  • Heap’s mission is to power business decisions with truth. We’re building the next generation of product analytics that helps you surface everything users do on your site and automatically surface unique unknown unknowns that remain invisible with other tools.
  • Our goal is to enable everyone to understand their millionth customer as well as they understood their first.
  • At Heap, our I group helps customers get their data in and out of Heap and structure it for easy analysis.
  • For this role, we’re looking for an Engineering Manager to grow and develop our integrations team and technical platform.
  • The Integrations team is responsible for building the systems that allow Heap to ingest data from, and share data to, a diverse set of sources and destinations – including traditional web APIs as well as data warehouses.
  • You’ll be responsible for technical strategy, execution, and delivery on a core part of our product experience used by thousands of customers, and you’ll hire, coach, and develop a diverse team of engineers working cross-functionally to inform direction and roadmap.
  • You’ll help your team design a new, extensible platform to power our integrations, roll out a steady drumbeat of high-quality first-party integrations, and develop APIs to enable customers and partners to build their own custom integrations.

What you’ll do

  • Remotely manage a diverse group of 6-10 engineers ranging from junior to senior. Support their growth and development through continuous coaching and feedback.
  • Work closely with product management, product marketing, partners, and solutions to build an extensible integrations platform and bring new integrations to market.
  • Own execution and delivery on your eng. team, and help the team balance new feature work with technical debt and platform investment.
  • Contribute to a fast-growing engineering organization and help us scale up processes and best practices across the entire company.

We’re a distributed team that operates mostly in US timezones. Because of the high degree of interaction with other teams, for this role, we’re primarily looking for a manager working in the US or a US-adjacent time zone (including all of North and South America).

What we’re looking for

  • A track record of leading and coaching diverse teams of engineers (at least 3+ years managing a team of 5 or more engineers)
  • A solid engineering background that has kept pace with new technologies, even if it’s been a few years since you coded full time (at least 5+ years of total experience in technical roles)
  • Experience running team cadences in a fast-moving, agile environment, and working cross-functionally with product management to set roadmap and direction
  • Some amount of relevant experience in building integrations, building data platforms at scale, working with event streaming architectures, and/or a strong understanding of cloud computing (particularly AWS). What you don’t know from our stack (because nobody knows everything!), you’ll be excited to learn and ramp up on quickly.
  • Experience working with data warehouse or data engineering technologies a plus (Spark, Snowflake, Redshift, BigQuery)
  • A genuine commitment to building diverse teams, and promoting equity and inclusion on your team and throughout the organization