Job Description

Ecommerce Merchandising Specialist


About Us

Odeko is on a mission to champion your neighborhood cafes, local coffee shops, and bakeries through technology. Whether we’re saving small business owners 10 hours a week with our AI-backed supply platform, reducing CO2 emissions with overnight deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Your local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic.

The Odeko family is diverse, passionate, and innovative. With 200+ employees across 9 different departments and 7 groups, we bring people from all over the world together to develop technology and work towards a shared mission. We believe that small businesses need our support now more than ever, and that the coffee industry is where connections happen. Customer Engagement is at the center of this!

We are looking for an Ecommerce Merchandising Specialist to join our growing team. This person will be responsible for

merchandising strategy, management, and execution across the Odeko ecommerce properties. You will analyze and impact every aspect of the customer journey to influence their buying decision with the goal of maximizing revenue.

How you’ll make an impact:

  • Create category specific merchandising strategies including but not limited to email sales and communication, product landing page, time-oriented online deals, etc. to help increase conversion rate and deliver a best-in-class online experience.
  • Direct and execute cross-selling and up-selling strategies to generate and maximize additional sales.
  • Analyze web data to understand website traffic and customer interaction with site content and identify business opportunities and risks related to categories, featured placements of promotions/ sales, and general online shopping.
  • Develop and recommend changes to online category strategy based on customer and competitor insights, brand strategies, analysis of KPIs, product-specific promotions, and report findings on monthly/ quarterly basis or more frequently if necessary.
  • Assist with on-site execution of all ecommerce marketing initiatives as well as with the ideation and execution of the ecommerce calendar.
  • Partner with Marketing & Creative to develop assets for promotions, page layouts, and navigation to support category directives and strategies
  • Conduct pricing assessments based on COGS, margins, competitor pricing, and other relevant factors and recommend pricing changes based on the findings

About you:

  • 2-3+ years of experience in e-commerce merchandising.
  • Extensive experience working with web analytics tools such as Google Analytics
  • Demonstrable experience using Shopify
  • Data driven with focus on conversion rate optimization and tracking the customer journey
  • Experience with major online platforms and their ecosystems
  • Ability to work in a fast paced and deadline driven environment
  • Strong written and verbal communication skills
  • Be analytical and process-oriented to make data-driven decisions

This role is an L3 Senior Associate. Salary range is $75,000 – $95,000.

What you’ll love about Odeko:

  • Fast-paced environment and growth opportunities – plenty of room for you to directly impact the company and enhance your career!
  • Competitive compensation, healthcare benefits, and opportunity for equity
  • Other great perks – Full lists of benefits available upon request

Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.