Job Description
Title: eCommerce Manager
Location: Chicago,
About Buildout
In 2010 Buildout pioneered commercial real estate (CRE) marketing automation. Today, with over 35,000 brokers and with 12 of the top 20 brokerages counted as customers, Buildout continues to be the leader in CRE marketing automation in addition to recently launching valuable, integrated back-office workflow and customer relationship management (CRM) solutions. Developed in close collaboration with our customers, Buildout allows brokerages to bring their expertise to every stage of their deals all from within one platform. Our vision is that CRE dealmaking will be tech-powered, but human-led. We have a some-nonsense culture that embodies nerds and humor. Learn more about who we are, what we do, and why we’re changing the face of CRE tech on our website: https://buildout.com/.
The Opportunity
Headquartered in Chicago with employees distributed across the country, we’re a fast-growing tech company that achieves our vision through our commitment to our Team, Customers, Product, and Continuous Improvement. As Buildout’s eCommerce Manager, you will help us scope, create and scale our first-ever ecommerce offering. You’ll be an integral part of the marketing team and work with sales, product management, and other teams to create, plan, execute, and analyze key ecommerce revenue campaigns, including new product introductions, promotions, cross-sell/upsell to existing customers, and more. Our ideal candidate can blend their strategic ecommerce domain knowledge with practical know-how, program management, and data analysis chops to take initiatives all the way — from strategy, to execution, through to optimization.
How You’ll Contribute at Buildout
- Planning
- Translate key aspects of our brand to an ecommerce experience, including authenticity, simplicity and a relentless focus on quality and value
- Drive planning and production milestones within the wider product and solutions roadmap
- Own a monthly ecommerce revenue goal; using initiative and innovation to reach or exceed that goal each month
- Build ecommerce promotion plans and work breakdowns to drive execution and scope/requirements
- Manage communications to all cross-functional partners about ecommerce initiatives to ensure they’re engaged and informed
- Work with other demand managers to align on integrated planning as applicable
- Execution
- Manage timelines and creative delivery to ensure timely hand offs of assets from brand
- Facilitate execution of ecommerce revenue and promotional plans with the web team and ecommerce technology partner
- Run user acceptance testing on all ecommerce experiences tied to a given campaign/initiative
- Own and manage Buildout’s relationships with our eCommerce technology partners
- Supporting
- Working collaboratively with the revenue operations and demand generation team, provide activation-specific reporting to understand ecommerce’s impact to the business; help ensure future learnings
- Manage and deliver revenue reporting
What You’ll Bring to Buildout
- 5+ years of experience in ecommerce marketing, merchandising, or program management role in-house, at digital agency, or with systems integrator
- Experience running ecommerce at a provider of SaaS technology preferred
- Experience managing complex projects/programs with integrity and follow-through across all stakeholders
- Knowledge of web analytics tools such as Google Analytics, Omniture, or Tableau
- Familiarity with A/B testing tools and optimization platforms
- Strong technical aptitude and an insatiable appetite for learning
- Strong analytical skills, and know how to discern insights and craft compelling narratives around data
- Comfortable working with creative teams, talented at articulating business requirements into user experiences, and adept at providing objective feedback
- Strong writer that knows their way around a program or creative brief
- Ambitious, curious, a self-starter you love to test and innovate and appreciate the difference between perfect and really good
- Comfortable working across multiple teams in a dynamic environment
- Bachelor’s degree in communications, marketing, business, or related experience
We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.
We are based in Chicago, but this is a remote-friendly role open across most of the US. The salary range for this position is $100,000 – $115,000 based on experience.
Perks & Benefits
We built a benefits program to match the quality of our team. This program includes:
- Impactful insurance and benefit options, including covering 100% of employee health insurance premiums, FSA plan, STD, LTD, life insurance, and telemedicine
- Policies that support healthy work/life harmony, including a remote-first culture, generous PTO, company holidays, paid parental leave, and give back days
- 401(k) with 4% company match and immediate vesting
- An office in Chicago for those who prefer an office setting, plus a monthly remote work reimbursement
- Challenging problems to solve with a committed and supportive team who are invested in your growth and development
- A wonderfully quirky culture where you’re encouraged to bring your whole self to work
Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request.
Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.
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