Job Description
E-commerce Manager, FLG North America UGG & Koolaburra
Full time
job requisition id
14214
Reports to: Sr. Manager, E-commerce FLG
Location: US Remote
The Role
The eCommerce Manager, FLG North America is the owner in the delivery of revenue targets and establishing the .com experience as the pinnacle expression of the UGG and Koolaburra by UGG brands. This role reports to the Sr. eCommerce Manager, overseeing the eCommerce business for U.S. and Canada as part of the North American strategy while also managing the in-season execution of GTM plans for the entire region. The position sits on a team comprised of in-season trading, content development, site optimization, and data analysis roles. This team is the primary owner of the website sales funnel from entry to cart and is an expert in driving conversion and optimizing the consumer journey onsite. Success will require cross-functional alignment and unification in strategy across all areas of the business from technology, digital marketing, planning + buying, to brand teams.
The eCommerce Manager, FLG North America is a creative and collaborative leader who thrives in a fast-paced environment. An excellent candidate for this role is adaptable, self-starter that can execute to maximize online sales and is passionate about providing a unique and engaging customer experience to our e-commerce consumers.
We celebrate diversity–of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Your Impact
The primary functions of this role, include but are not limited to:
- Leads a team of eCommerce onsite merchandisers; key partner with brand, content, UX, and analyst team members.
- Responsible for the overall performance of the UGG.com U.S. and Canada and Koolaburra.com U.S. sites including: sales, spend, and merchandising usability
- Managing backlog and prioritization for UGG.com U.S. and Canada and Koolaburra.com U.S.
- Interacting daily with all members of the E-commerce divisions, brand teams, and positions elsewhere impacted by the digital strategy.
- Maintaining in-season GTM calendar and managing executions of product launches and promotional activations
- Providing activation-specific reporting gauging success of experiences/activations based on initial strategy/goals.
- Maintains advanced knowledge of online content management systems, image libraries, brand objectives, development needs and other creative functions to ensure best-in-class usability and digital medium presentations.
- Contributor to innovation efforts and long-term strategy regarding site enhancements
Who You Are
- Collaborative and innovative problem-solver
- Pro-active and supportive team-player
- Detail-oriented and organized.
- An effective communicator
- Ability to learn new process and tools quickly and efficiently.
We’d love to hear from people with
- 3-5+ years of experience in related field
- Experience with project management/resource allocation, client relations, and managing cross-functional relationships.
- Bachelor’s Degree in related field preferred
- Salesforce experience and knowledge preferred.
- Online experience and knowledge of web design, site functionality, personalization and/or digital marketing and experience in a branded product environment
- Experience working with various project management tools and communications tools preferred.
- Familiarity/experience with agile work environments and scrum processes a plus
- Industry knowledge of web design practices and UX/UI
- Able to travel on a regular basis to maintain team relationships.
What We’ll Give You
- Competitive Pay and Bonuses – We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
- Financial Planning and wellbeing – No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
- Time away from work – Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
- Extras, discounts and perks – Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
- Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
- Health and Wellness – There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
$110,000 – $125,000