Job Description

Director, Product Experience Design




Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 90 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else. Our brand banner includes: Wattpad, Wattpad WEBTOON Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!

We’re looking for a Director, Product Experience Design to lead a strong collaborative, user-focused team in creating inspiring design experiences for Wattpad’s users. This role will help to realize and implement the design strategy and forward-looking experience for Wattpad’s Core Experience and Fan Ecosystem.

You are adept at enabling scalable, usable, and consistent design experiences that drive positive user and business impact. You make the connection in identifying user research needs to drive design decisions that increase user and business value. You are a cross-functional team builder where you work across team, function, and partner boundaries to achieve shared goals.

What you’ll be doing:

  • Lead product experience designers to develop their experience design leadership innovation and creativity within the company
  • Enable the growth and development of Product Experience Designers to meet individual, team, and company goals
  • Set the high-level design strategy across Wattpad’s Core Experience and Fan Ecosystem
  • Identify strategic user experience needs and priorities that are aligned with our business strategy
  • Align strategy and work across User Experience, Product Management, and Engineering disciplines to achieve shared company goals

What we’re looking for:

  • 5-8 years of experience with end-to-end product design (discovery and delivery) and product experience design team management where you have delivered measurable results in creating more valuable user experiences and improved business outcomes
  • Experience leading a team, setting and evaluating performance goals, and coaching or mentoring designers
  • Have contributed as a strong design leader with Product Management and Engineering leaders in a cross-functional product environment
  • Have experience in enabling the delivery of accessible, cross-platform (web, iOS, AN) experiences
  • Bachelor’s Degree in Design, Interaction Design, Human-Computer Interaction, or related discipline

What we offer:

  • Competitive salary
  • Career development; we believe in mentorship and supporting you to achieve your goals
  • Health benefits, fully covered on us!
  • RRSP Contributions (Canada), 401K Contributions (USA)
  • Generous vacation and Parental Leave Top-up
  • Monthly Transit and Home Office Allowance, choice of hardware, flexible hours, hybrid office and remote work options
  • Corporate discount for gym membership for you and your family
  • Summer Fridays with afternoons off!
  • And a whole lot more!

How to apply:

  • A link to your online portfolio, or PDF if necessary, is required. Applications without a portfolio will not be considered
  • If parts of your portfolio involved group work, please explain your specific role in the project
  • Briefly explain why you are a particularly excellent candidate for this role at Wattpad and what parts of your portfolio are especially relevant

Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom.

About Wattpad

Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.

What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.

What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.

How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play…and all while having a great time.

Wattpad is a remote friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.

If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices – 1 located in Downtown Toronto and the other in Downtown Halifax, both with easy access to transit.

Culture and Diversity

Wattpad is an equal opportunity employer. We do not discriminate. Period.

Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.

If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.