Job Description
Director of Quality
at hims & hers
Remote
Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the companys outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Remotely based and reporting into the Vice President of Supply Chain, the Director of Quality will be responsible for developing, implementing, and evaluating comprehensive Quality Assurance & Control systems and programs to ensure the organization’s finished products meet the quality, integrity, and efficacy standards set by the organization.
You Will:
- The Director of Quality will identify a Corporate Quality Management System (QMS) software and execute a plan for implementation
- Develop & implement a supplier/vendor qualification program
- Utilize the Quality GAP analysis to develop and implement short & long-term Quality goals & objectives
- Ensure proactive compliance to all applicable internal, domestic, and international quality regulations
- Manage & maintenance of all areas related to quality including, meeting the business needs, implementing best practices, standards, and continuous improvement
- Lead, coach and develop direct reports
- Develop & negotiate Quality Agreements with new and existing suppliers
- Provide oversight for audits and visits to ensure 3rd party manufacturers meet regulatory requirements
- Manage relationships with 3rd party Quality vendors
- Identifies business Quality risks and proposes contingency plans
- Leads quality group to collaboratively address compliance concerns and/or needs
You Have:
- Bachelor’s Degree in a relevant field required; Master’s degree is preferred
- Experience working with pharmaceutical, cosmetic, and/or supplement manufacturers required
- Must have experience with implementing new Quality Assurance and/or Control systems & processes in a high growth environment
- Willingness and ability to quickly come up to speed on quality requirements & regulations in new fields
- Comfortable working in a fluid environment, managing fluctuating priorities
- Strong communication skills with the ability to influence and drive internal & external decisions
- Familiarity with FDA certifications and other QA regulations
- Up to 25% travel
- 10+ years experience