Job Description
Title: Director of Managed Services Practice
Location: United States (Remote)
About Andela
Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world.
For technologists, Andela offers competitive long term career opportunities with leading organizations, access to a global community of professionals, and education opportunities with leading technology providers.
For companies, Andela provides access to a global network of fully integrated team members that unlock their business’ innovation and growth potential.
At Andela, we are deeply passionate about creating long-lasting and transformative growth opportunities for all and doing it in an E.P.I.C. [andela.com/careers] way.
We are excited to continue building our remote first team with incredible people like you!
About the role
Andela is fully committed to delivering the right services and talent to the clients we serve. We provide our clients with remote IT engineers and leaders through managed-services, outcome based projects and partially and fully integrated teams. The successful applicant will have a consulting background, have commercialized products and will have worked on several client initiatives. Due to high demand, we are looking to extend and expand our capabilities into a niche practice area.
Responsibilities:
- Seek to understand Andela’s unique offering and further define our Managed Service capabilities
- Work directly with clients to understand, document, and clarify needs related to Managed Services and provide Talent/solutions to those clients.
- Influence product strategy for the portfolio and make a strong impact on execution and quality of services.
- Build and lead a sales pipeline, regular monthly forecasting and deliver to a quarterly revenue goal
- Establish relationships with cross-functional team members and executives, including Enterprise and SMB Client Services, Sales, Marketing, Product and Talent Teams, effectively communicating / coordinating process, goals, vision, and Go-to-Market for the Practice.
- You will have responsibility for achieving a target portfolio, support annual budgeting and planning, headcount planning and G&A spend. Develop Pricing models for Andela’s Managed Services
- Provide consultative guidance to our clients in pre and post sales calls as well as through account managers on existing clients
- Applying your network to find opportunities
- Create technical partnerships with commercial developers in order to successfully deliver our Managed Services
- Work with sales teams and account managers as the technical and commercial guide in delivering on Managed-Service opportunities.
- Cross-sell managed-service engagements for key clients, growing revenue and producing case studies to promote the services
- Engage with resources within our Talent network to develop implementation accelerators that will differentiate us in the market.
Requirements:
- Minimum of 15 years of consultative experience IT Leader with digital transformation experience and with leading teams in IT projects
- Experience leveraging an existing client base to drive portfolio growth
- Must demonstrate strong project management experience across a diverse business base
- High EQ with empathetic/servant leadership style and strong critical thinking
- Quick on your feet and has a flexible way-of-working
- Able to wear different hats in a rapidly growing unicorn startup environment!
- Experience operating cross-functionally to drive pivotal initiatives that impact product roadmap and general business direction
- Experience with leading a $10 Mn+ business that has scaled with outstanding growth
- Highly strategic problem solver, able to advise our Global GTM motion on where to invest in product and Geo expansion
- Strong commercial acumen and able to capitalize on potential opportunities. Proven track record to hit and exceed revenue goals on a consistent basis and a deep forecasting background
- Comfortable presenting to C-level decision-makers as well as to VPs of potential decision makers
- You have the ability to network inside and outside the company to acquire the resources and information you need to drive an initiative
- You have a consistent track record for working well across teams and with external partners working in a remote setting with globally dispersed talent and clients to tackle hard problems.
- You have a passion for talent marketplaces and remote work; previous marketplace experience and/or software engineering industry experience is highly valuable
- Bachelors (Masters degree preferred)
#LI-TTL
Benefits
- Fully Remote work culture – we hire globally and all of our roles are fully remote!
- Bring your own device stipend – buy your own laptop with funds from Andela
- Quarterly work from home stipends
- Flexible working hours
- Equity (as a part of compensation package)
- Healthcare, 401k / pension (US only)
- Andela Affinity Groups
- Growth & development paths
- Generous Paid Time Off, Parental Leave, Compassionate Leave
- And more to come! We’re on a journey to reimagine global benefits at Andela
At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.
Andela is home for all, come as you are.
