Job Description

Title: Director of Business Intelligence

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth.

Become the Director of Business Intelligence for Bloomreach! Our company provides the best digital experience for the top international e-commerce companies. Your work will impact hundreds of millions of consumers in the online space. You will work in one of our US offices or from home on a full-time basis, and be part of the GIST (Global Information Security & Technology) group.

Responsibilities:

  • Build, manage and grow teams of talented software engineers, business intelligence analysts, and data scientists
  • Create business intelligence strategy, roadmaps, reporting and dashboards
  • Design appropriate analytical methodology, approach & KPIs
  • Develop data gathering and reporting practices
  • Understand business goals, drivers and processes in order to design business intelligence and reporting solutions that solve business problems
  • Ensure that global data is being accurately and efficiently gathered, stored and maintained
  • Collaborate with other company teams to ensure effective implementation of the business intelligence projects

Requirements:

  • 6+ years of proven experience in Data and Business Intelligence roles
  • 4+ years of experience in establishing and running teams
  • Creative problem-solver with strong business acumen
  • Ability to interpret business requests and needs and translate into technical requirements
  • Ability to manage and prioritize competing projects and deliverables
  • Ability to foster collaborative relationships with other cross-functional teams
  • Knowledge of data involved in operational, analytic, and reporting functions of a Saas company
  • Experience working with BI/reporting tools (E.g. Tableau, Power BI, Qlik, Tibco, Sisense, Domo) preferred

More things you’ll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
  • We believe in flexible working hours to accommodate your working style.
  • We work remote-first with several Bloomreach Hubs available across three continents.
  • We organize company events to experience the global spirit of the company and get excited about what’s ahead.
  • We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.

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