Job Description
Director Data Analytics
LocationUS-CA-Remote – US | US-GA-Atlanta | US-MA-Boston | US-NC-Charlotte | US-IL-Chicago | US-TX-Dallas | US-MI-Detroit | US-TX-Houston | US-IN-Indianapolis | US-NV-Las Vegas | US-CA-Los Angeles | …
System ID
968570
Category
Strategic Planning
Relocation Type
No
Employment Status
Full-Time
Posted Range
$107500 to $162690
Company : Segment Desc
HOSPITALS
Remote
Unit Description
Sodexo is in search of a Director, Data Analytics to lead the execution of Segment Business Analytics roadmap and build support structures to achieve our objectives. This position will play a critical role in optimizing the operational and financial performance of our North America Healthcare business. They will assist in creating and operationalizing models that support organizational strategic objectives, as well as the development of effective tracking and analytics of key indicators to attain proactive and predictive insights, helping to improve both business and sales executive performance indicators. They will work closely with our leadership teams to identify opportunities, develop, and manage strategic initiatives and drive transformation.
*This is a virtual position & the person can reside anywhere in the US*
Key activities:
- Spearhead the Data and Analytics function and align it with the segment strategic direction, setting ambitious goals and ensuring that the function’s roadmap is broadly informed by key stakeholders, clearly communicated, and thoughtfully executed.
- Create, manage, and improve the segment databases.
- Lead the design, development, maintenance, growth, quality, analysis, and presentation of our datasets.
- Evaluate and manage customer data, customer research, market conditions and competitor data.
- Develop strategic data initiatives; this includes resourcing and prioritizing key initiatives as well as showcasing relevant data via data presentation and self-service platforms; some examples include go-to-market strategy, market share and sizing analysis, territory mapping, organization design planning, monitoring Customer Experience etc.
- Work with stakeholders and business leaders to provide insights and analysis support to help them make critical decisions and identify areas of opportunity.
- Based on analysis of data, create & manage forecast model tracking key indicator trends
- Manage fielding, prioritizing, and delivering analytics requests, and fostering a data-driven culture by supporting other teams in the consumption and use of our data.
- Support all NorAm segment specific commercial organization data and analytics needs.
Responsibilities:
- Data Collection and Management
- Gather and integrate data from multiple sources, including internal databases, CRM systems, and external sources.
- Maintain and update databases, ensuring data accuracy, completeness, and reliability.
- Data Analysis
- Analyze data to identify trends, patterns, and anomalies.
- Provide insights on sales performance metrics like quote achievement, conversion rates, average deal sizes, etc.
- Use statistical methods to analyze data and produce actionable insights.
- Reporting
- Develop regular sales performance reports for leadership and sales teams.
- Design and create data reports using visualization tools, making complex data more accessible, understandable, and usable through visuals and dashboards.
- Transform raw data into meaningful and actionable business information.
- Present findings to stakeholders through standard and ad hoc reports
- Forecasting and Predictive Analysis
- Utilize statistical methods to forecast future sales trends.
- Help in setting realistic sales targets based on historical data and market analysis.
- Develop models to predict future trends based on historical data.
- Collaboration
- Work closely with the sales team to understand their needs and provide data for sales pitches, strategies, and campaigns.
- Liaise with the IT department to improve data collection and reporting systems.
- Continuous Improvement
- Recommend improvements in sales strategies based on the data-driven insights.
- Stay updated with the latest trends, data analysis tools, techniques, and best practices.
Qualifications:
- Bachelor’s degree in data science, Statistics, Business, Finance, Operations, or comparable proven experience in related field
- Previous experience in data analysis, strategic thinking, commercial mindset, and strong execution
- Proficiency in data analysis tools like Excel, SQL, and data visualization tools like Tableau or PowerBI
- Naturally curious and logical with strong analytical and problem-solving skills
- Detail-oriented with a knack for spotting data anomalies and discrepancies
- Able to work in a fast-paced environment and manage multiple tasks.
- Agile with the ability to speak and relate to each business function. Can quickly come up to speed and understand support services sales, operations, HR, and all other areas.
- Excellent communication skills, both verbal and written
- Able to communicate complex data findings clearly to non-technical audiences.
- Willing to be coached and mentored.