Job Description

Digital Transformation UX Analyst


Riverwoods, IL

Home – US – IL

time type

Full time

job requisition id


Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world’s leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

The Digital Transformation UX Analyst role, within the Innovation and Emerging Payment Products team, will join a team of experienced product managers striving to engage our fintech partners by building a digital, end-to-end, self-service experience for Discover’s fintech partners who wish to explore, test, onboard, and go live with products that leverage Discover’s API product portfolio. This role will be critical to helping Discover design and build user experiences for partners who wish to leverage Discover’s API-driven products digitally transforming internal processes.

This role will work with a team of Product Managers and Product Owners, the fintech community, and various Discover teams across Product, Marketing and Operations to shape the way Discover interacts with our fintech partners across Discover products and service offerings globally. This will require a curiosity and deep understanding of the fintech partner experience, as well as the experience of our Discover product managers and onboarding specialists.

Responsible for the development of products that create an innovative, best in class experience for our customers. Responsible for capturing stakeholder feature requests, analyze processes, and design workflows at a high level. Defines and creates interaction flows, wireframes, review feedback on released features and drive new features in web or mobile apps. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.


  • Develops design concepts, wireframes, prototypes, usage scenarios, task analysis, specifications and other UX/UI design deliverables.
  • Defines and implements systematic approach to create clean and functional UI.
  • Participates in the product definition process with the team and drive the clarification of the user tasks and objectives.
  • Understands target users’ needs, motivations, and behaviors as it relates to a specific project or area.
  • Balances technical and delivery constraints when creating accessible and engaging user interfaces based on complex requirements and tight deadlines.
  • Utilizes Usability testing or A/B testing to present and validate design solutions.
  • Articulates user experience design issues effectively. Presents and builds consensus around design thinking and rationale with peers and stakeholders.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Information Technology, Graphic Design or related field
  • 6+ years of experience in UX Design or Information Architecture or related
  • In lieu of education, 8+ years of experience in UX Design or Information Architecture or related

Preferred Qualifications

If we had our say, we’d also look for:

  • Great attention to detail and passion for digital transformation
  • Experience with Design Thinking and prototyping
  • Experience with tools such as Figma, Sketch, Adobe XD
  • Experience with process mapping in tools such as Lucid, Miro, Blueworks Live
  • Experience working with Agile teams

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What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)