Job Description

Digital Content Specialist (Remote Role)

Remote – United States

Full time


Job Description

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona.

The University’s Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines.

Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University’s residential campuses and approximately 20,195 students in total enrolled with the University around the world.

The Opportunity:

Embry-Riddle Aeronautical University is seeking a Digital Content Specialist to join the Information Technology department in a teleworking arrangement. The Digital Content Specialist is responsible for the production of digital content on university websites and digital properties.

Reporting to the Director of Web Content, the Digital Content Specialist will manage web content requests and implement web changes on the University’s external and internal websites, manage content for exterior digital signage, and occasionally manage content for the University’s chatbot.

The Digital Content Specialist works closely with web designers, web developers, SEO and analytics analysts to ensure that website content can reach the intended audience, provide consistent user experience and convey information in a clear and accessible manner.

The Digital Content Specialist will partner with internal stakeholders to obtain all content requirements and assets while educating and guiding them on how to align content with University web content standards and digital best practices.

The Digital Content Specialist will manage and schedule content for exterior digital signage on campus, ensuring that the signs remain up-to-date and reflect University brand standards.

Information Technology provides a modern, collaborative environment with on-site amenities, professional development opportunities, and a flexible summer work schedule. Working for Embry-Riddle entitles employees to a robust benefits package from quality health care and retirement to generous education benefits.

Responsibilities include the following:

  • Maintain, review, approve and enhance web content on Embry-Riddle’s external and internal websites and digital properties
  • Oversee the creation and structure of new and existing web pages
  • Manage content for exterior digital signs on campus, including creating slides and slide templates, evaluating slide requests, scheduling sign content and maintaining the content calendar
  • Optimize web content for usability, search engines and accessibility
  • Use Team Dynamix ticketing system to complete tasks and requests
  • Serve as a backup content manager for the University’s chatbot


  • Bachelor’s degree in New Media, Journalism, Computer Science or related field is required and at least one year of experience with content development and web publishing
  • Demonstrated digital content experience and hands-on CMS experience
  • Effective and clear communicator, comfortable managing stakeholder relationships
  • Detail-oriented and quality-driven, interested in putting forward the highest quality digital content to best represent Embry-Riddle
  • Ability to manage multiple projects and requests with varying deadlines
  • Knowledge of usability and accessibility best practices for the web
  • Experience with Sitecore, Adobe Creative suite, SharePoint, Google Analytics, and digital signage software a plus
  • Ability to support IT Core Values by focusing on improvement, believing in our team, learning from mistakes, being accountable for actions and showing determination, focus and tenacity