Job Description
Title: Deployments Planning Manager, Software Services
Location: United States
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are searching for a Deployment Planning Manager to work for a leading company in smart weapons, public safety, hardware and advanced software / SaaS solutions for law enforcement agencies on a national and global level.
The Deployment Planning Manager will be responsible for working directly under the Professional Software Services Team and will be tasked with developing the schedule for Axon Records Management (RMS) and Computer Aided Dispatch (CAD) systems deployments. This role will an integral part in the deployment of of technical solutions to Public Safety clients.
What You’ll Do
Location: Remotely within the United States
Reports to: Sr. Director Program Management, Software Services
Direct Reports: 1
- Deployment Planning: Develop and maintain deployment plans for SaaS projects, considering customer timelines, project milestones, and resource availability
- Project Coordination: Collaborate with project managers, software development teams, and other stakeholders to define deployment objectives, dependencies, and timelines.
- Resource Management: Assess and allocate resources required for successful deployments, including personnel, and infrastructure
- Work closely with sales on Professional Services deployment timelines for RFI’s or RFP’s
- Participate in planning sessions, be able to model scenario planning
- Documentation: Maintain accurate and up to date documentation of deployment plans, processes and standard operating procedures
- Manage the Product Coordinator
What You Bring
- Bachelor’s Degree in Business, Technical Engineering (Computer Science, Software Engineering, Software Development) or related field is preferred
- 5+ years of project management experience
- 3+ years of people management experience is preferred
- Experience utilizing technical program/project management tracking tools to ensure project tracking and completion
- Proven experience in planning and coordinating software deployments, preferably in a SaaS environment
- Effective communication, organization, verbal, written, and interpersonal skills
- Excellent organizational and time management skills, with attention to detail
- Program Management Professional (PMP) Certification is a plus
- Experience working with public safety customers is a plus
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.