Job Description

Data Analyst III (Remote)


Jacksonville, FL

time type

Full time

job requisition id


Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

Availity is a Healthcare IT company headquartered in Jacksonville, FL with an office in Indianapolis, IN and a significant US based remote workforce. Availity is the nation’s largest health information network, connecting 2 million providers nationwide and processing more than 12 billion transactions a year, and growing! We work collaboratively with health plans and providers to disrupt an antiquated healthcare system by solving core issues in the way stakeholders communicate. Fixing the broken provider data management process and creating real time communication of risk and quality information are just two of the ways Availity is streamlining this process. Availity also offers providers, hospitals, and health systems revenue cycle and patient financial management solutions. We help prepare our providers for the rise in consumerism and value-based care, so that they can get paid accurately, and timely, for their services.

Our mission is to create connections and deliver products that help healthcare businesses succeed. We do this by connecting, delighting, and empowering the nation’s premier healthcare ecosystem; providing multi-stakeholder solutions that simplify the business relationship between providers and health plans.

The Data Analyst III is responsible for leading and conducting data analysis to gain insights in product and customer intelligence using healthcare transactional and customer interaction data. This role also serves as mentor to colleagues by sharing knowledge and skillsets that are pertinent to a successful analytics team. The individual will lead the conversion of customer requests into technical requirements, conduct hands-on analysis, and ensure deliverable commitments are met. Availity will be migrating to cloud services this year, and we are looking for someone with an eye for optimizing current analytic approaches, while sharing your findings for knowledge share.

This position will lead projects to enable process improvement, new product adoption, and other enhancements. Works directly with internal clients to research and identify operational business requirements with sufficient detail and clarity to allow the development of the data or reporting solution needed. Develops, maintains, and ensures quality control of data systems and may assist in development and implementation of measurement systems.

Sponsorship, in any form, is not available for this position.

Location: Remote, US or Jacksonville, Florida

Role qualifications:

  • Bachelor’s degree (preferably Information Systems, Computer Science, Statistics, Business Management, or equivalent Certifications)
  • 5+ years of related experience scripting and data manipulation languages such as SQL and Python.
  • 5+ years of experience and proficiency in automating reporting and building visualizations and some administrative exposure in tools such as IBM Cognos, Power BI, Tableau, Looker, Excel or other related BI tools.
  • Proficiency in relational databases; design, structure, data associations, and query language.
  • Experience in conducting root cause analysis and recommend corrections to data issues reported by customers or exceptions reports.
  • Experience in cross-examination of multiple data sources to provide actionable insights and feedback.
  • Ability to develop strong relationships with management and team to enhance knowledge and lead project work with minimal direction. Maintains composure and professionalism in a fast-speed environment.
  • Able to plan work, set clear direction, and coordinate own tasks in a fast-paced multi-disciplinary environment. Proficient at triaging issues, identifying data abnormalities, and debugging software
  • Capable of clearly presenting findings in oral, written, and graphical forms.
  • Flexible and able to embrace change

To differentiate yourself, you:

  • Experienced in manipulating and analyzing large-scale health administrative claims (Commercial, Medicare), billing, operational, customer service and click-stream data, knowledge of different dataset’s limitations and strengths
  • Experience in healthcare industry data such as X12, CPT/HCPCS, ICD-10
  • Experience in migrating data platforms and cloud-based analytic systems

What you will be doing:

  • Collaborate closely with business stakeholders, including product management, business development, customer service, and clients, to define project scope, requirements, and timeline
  • Analyze healthcare data, including medical procedures, health conditions, and provider practices
  • Apply statistical, predictive modeling, and/or data mining techniques to develop analytical solutions
  • Handle complex reporting requests that require multiple data sources, dashboarding, and collaboration with other departments
  • Work with engineering teams to enhance data model, improve ETL methodologies, and optimize cloud computing performance
  • Apply business acumen to enhance data cleaning and curation methodologies to ensure accurate and reliable inputs to analysis and predictive modeling
  • Identify data abnormalities and their root causes, suggest possible steps for mitigation, and liaise with data steward to develop long-term solutions
  • Assess and explain the impact of data and methodology changes on analysis results to technical and non-technical audience
  • Identify opportunities for process improvement. Design and implement the new workflow
  • Coach, mentor, and knowledge share for growth of the team and quality improvement. Work with junior data analysts in technical aspects including but not limited to applying industry standards and query optimization recommendations.

Availity culture and benefits:

  • Availity is a certified Great Place to Work! Culture is important to us and there are many ways for you to make your mark here!
  • We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
  • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
  • Don’t feel like wearing business attire? Cool, you can wear jeans we are a casual place.
  • We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
  • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
  • Interested in wellness? We allow our associates to reimburse up to $300/year for gym memberships, participation in racing events, weight management programs, etc.
  • Interested in furthering your education? We offer education reimbursement!
  • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
  • Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Availity perks for remote, hybrid and office-based associates:

  • We offer a flexible working environment! Whether you are a fully remote associate or one that enjoys a hybrid or fully onsite approach we are flexible to help ensure you have a working environment to thrive in!
  • All associates have the opportunity to have 1on1 sessions with their supervisor or manager to help facilitate transparency and growth within the organization
  • Availity holiday parties/events are available to ALL associates no matter if you are fully remote or have a hybrid or onsite schedule
  • You like food trucks? We have them almost daily at our office (when we’re back to normal)
  • Like food trucks a little too much? We also have an onsite gym with showers
  • We appreciate work/life balance! Need to get a quick break in between meetings? We have Ping Pong, Foosball, Arcade games, and XBox to help you decompress and we have a massage therapist onsite once a week for a little relaxation too
  • We’ve got you covered with free coffee, lemonade and tea anytime you want

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

  • Manager resume review
  • Manager video interview
  • Team video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers