Job Description
CRM Associate I
at Tubi
San Francisco, CA; Remote
Join Tubi (tubi.tv), a division of FOX Technology, a premium streaming service leading the charge in making entertainment accessible to all. Headquartered in San Francisco, Tubi is an ad-supported video-on-demand (AVOD) service with movies and television shows. With over 40,000 titles from every major Hollywood studio, Tubi gives fans of movies and television shows an easy way to discover new content that is available completely free. Tubi’s library has something for every member of our diverse audience, and we’re committed to building a workforce that reflects that diversity. We’re looking for great people who are creative thinkers, self-motivators, and impact-makers looking to help shape the future of streaming. Our services are currently available in the US, Canada, Australia, New Zealand, Mexico, Costa Rica, Ecuador, El Salvador, Guatemala, and Panama.
Please see Tubi’s Internal Transfer Policy here.
About the Role:
Tubi is the fastest-growing and most viewed AVOD service. The CRM team is responsible for growing and maintaining Tubi’s user base through timely & relevant notifications.
As the CRM Associate, you will own the direct line of communication with the Tubi user base through email, push notifications, in-app messages & more. Support Tubi’s user growth and retention by building promotional and lifecycle campaigns and using user data to create targetable segments.
Responsibilities:
- Support the CRM team with all stages of campaign production
- Work within our CRM automation tool (Braze) to build and launch campaigns across multiple messaging channels
- Identify and build audience segments for campaign targeting
- Execute A/B tests and report on results
- Manage and create campaign image assets
- Create campaign copy
- Manipulate HTML templates to build email campaigns
- QA test to ensure error-free campaigns and proper functionality across platforms
- Work closely with cross-functional teams to ensure CRM alignment on broader initiatives
- Assist with planning and managing of campaign calendar
Your Background:
- Bachelor’s degree from an accredited university, or equivalent work experience.
- 1-2 years of hands-on CRM execution experience at an enterprise level (Braze, Salesforce, Marketo, etc.)
- Working knowledge of HTML and CSS
- Experience working cross functionally with various teams – content, marketing & product
- Excellent oral and written communication skills
Bonus:
- Design software experience (Sketch, Photoshop)
- Copywriting experience
#LI-AT1 #LI-Remote
Colorado and Washington (excluding Seattle, WA)
$69,000—$81,000 USD
Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, long term incentive plan, and various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.
California, New York City, Westchester County, NY and Seattle, WA
$77,000—$90,000 USD
Tubi is a division of Fox Technology, and the majority of all US-employee benefits are covered by FOX Employee Benefits, summarized here. The following distinctions below outline the differences between the Tubi and FOX benefits:
- For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time
- For all US-based employees, Tubi offers 12 paid “Tubi Holidays” in addition to the 11 FOX Corporate Company paid holidays
- For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters
- For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of the birth, adoption, surrogacy or foster placement of a child. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi
- For all full-time, regular employees, Tubi offers a monthly wellness reimbursement
Tubi is proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.