Job Description

Title: Content Developer-Technical Writer

Location: United States – Remote

Salary: $40-$55HR


Do you have a passion for helping others learn? Our team creates role-based online training that helps win the hearts and minds of Microsoft Power Platform, Dynamics 365 apps, and industry solutions customers and partners across the globe. We are looking for a Content Developer to create, edit, and release great training content for a variety of audiences, including makers, consultants, admins, architects, and developers. To be a Content Developer on our team, you should already have experience in creating excellent training or technical documentation for cloud-based products along with 3 or more years of experience working with stakeholders to author, edit and publish complex training to make product improvements and measure its quality and feedback.

Your responsibilities:

  • Partner with product teams, marketing, advocates, and other training organizations to understand the self-paced training needs and expectations of our customers and partners.
  • Review and edit existing documentation and ensure adherence to our Writing Style guides and standards
  • Author and manage the creation and maintenance of consistent training for our products.
  • Identify any content gaps and work with the PMs and appropriate stakeholders to create content needed
  • Measure the quality and feedback of our training and use data to continuously improve the content.
  • Work with stakeholders to resolve ambiguities and create accurate, coherent training for our customers to be successful.


  • 10+ years of experience creating technical training or documentation for business users, IT professionals, or developers and 3+ years of creating content for cloud-based or enterprise software products.
  • Excellent training development, stakeholder management, and vendor project management skills to plan and deliver training for customers.
  • Prior knowledge of Microsoft Power Platform, Dynamics 365 apps, and industry-specific solutions
  • Experience creating and managing content using GitHub and Markdown.
  • A bachelor’s degree in Computer Science, Technical Communication, Information Management, or equivalent industry experience.

The ideal candidate will also have many of the following characteristics:

  • Creative approach to problem solving and a passion for creating great content experiences.
  • Knowledge of trends in the training, user assistance, or content publishing industry

The target hiring compensation range for this role is $45.00 to $55.00 Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match (if applicable)