Job Description
Client Services Executive
at Whalar
USA (Remote)
Job Title: Client Services Executive
Work Location: Remote, USA (East Coast Hours) – NYC area preferred
Start Date: ASAP
Recently named one of WorkLifes 50 Best Places to Work and one of Fast Company’s Most Innovative Companies, Whalar is a leading global Creator Company.
Whalar empowers creators, brands, and platforms to tap new areas of innovation and drive business growth together. We do this through our six divisions: brand partnerships, talent management, proprietary technology, a creator-centric venture studio, a gaming studio, and a physical campus for creators. As a result, we have the best understanding, the most access, and the earned trust of creators. We’re a curious, diverse team of 300 individuals united by one belief: Everything Is Better With Creators.
We Liberate the Creative Voice. We are Whalar.
About the role:
The Client Services Executive will build, cultivate and manage relationships directly with the diverse group of amazing creators on the Whalar roster. Working with top-tier brands on flawless campaign executions will help you grow in your role and get first-hand experience with the overall creator economy while receiving exceptional training from our tenured Client Services team. You will act as the central resource that brings in the right expertise at the right time!
Heres what youll do day-to-day:
- Social Media: Operate with creators on multiple platforms to include Instagram, TikTok, YouTube, Snapchat and more (especially new, emerging platforms).
- Influencer Management: Source, negotiate, contract and manage creators across multiple campaign projects
- Creative Briefing: Issue creator facing briefs and lead day-to-day communications for content development and launch in market and build strong relationships
- Content Review & Quality Control: Work closely with the Campaign Manager to give feedback and approve on all creator content. Tasks include compliance checks for FCC protocol, IP, alignment with brief and more.
- Campaign Performance: Work closely with the Manager on overall campaign management, data capture and wrap reports
- Miscellaneous Team Support: Ensure campaigns and day-to-day operations run smooth and adhere to timelines to include all administrative tasks
Heres what were looking for:
- Experience in the general influencer landscape (1-3 years)
- An affinity for social media, content creators and/or experience is a plus!
- Strong communication, organization and interpersonal skills
- A creative & curious mindset and a can-do attitude
- Be a team player, willing to roll their sleeves up and dive in
- Multiple language fluency is a plus