Employer: Clevertech
Are you the key player responsible for the business success of projects and are looking to break into the world of tech?
Come get the training that will launch your 100% remote tech career without learning how to code as a Client Services Analyst, Product Management at Clevertech.
Requirements:
- Bachelor’s degree in a discipline relevant to analytics and/or client services (For example Business, Marketing, Maths, Economics, Political Science, International Relations, etc.)
- Minimum 3 years post-baccalaureate work experience with a fast-growing or Fortune 500 calibre organization
- Willingness to learn from the ground up, no product-specific experience necessary. Our team’s backgrounds vary from Client Services, to Project Management, Sales, Marketing and several in-between
- Strong track record of work-based success with tangible achievements attributable to you
- Exceptional analytical and quantitative problem-solving skills
- Confidence in regularly communicating complex ideas to internal teams and external clients both verbally and in writing
- Located within the United States or Canada; please note this is a full-time, W2 role
Responsibilities:
- Interact with clients and build relationships while ensuring their needs are being met
- Translate complex business problems into easily digestible narratives
- Facilitate communication between Frontend and Backend development teams, DevOps Engineers, UI/UX Designers and clients
- Assist development team in removing blockers and getting questions answered
- Document requirements provided by the client as user stories and acceptance criteria in a scrum backlog
- Consult on UI/UX design and usability
CleverFit Traits
Adaptability
You are comfortable with ambiguity and change, flexible with ideas, and are able to set priorities in a changing environment
Communication
You communicate with colleagues and clients effectively
Collaboration
You are reliable to your colleagues and are able to give constructive feedback to your team members to help them improve
Consulting Expertise
You are a solutions-oriented expert with a client first mindset and demonstrate excellent service to build trust with clients
Professionalism
You are punctual and responsive, and show up as a polished remote professional (zoom background, distraction-free space, good functioning equipment, adequate lighting)
Leadership
You know when to take charge and when to follow, you are proactive on client concerns and needs. You display good judgement and are able to make tough decisions. You are also willing to tell hard truths and give constructive feedback
Growth Mindset
You actively seek opportunities to continuously improve
Kindness
You approach work with genuine care and are a delight to work with
Agile
You thrive in a fast paced environment and can deliver quality work quickly and with grace
Why Clevertech is an amazing place to work at
As a Client Services Analyst, Product Management, you can expect that you will:
- Work alongside talented members of a project team that are dedicated to solving our clients toughest problems in a 100% remote environment
- Experience tailor-made training from the ground up on how to succeed in your role
- Be exposed to continual learning and growth opportunities that support your future here
The result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.
Benefits of joining the Clevertech team
We know that people do their best work when they’re taken care of. So we make sure to offer great benefits:
Competitive Salaries
1 Month Paid Time Off For You
Personal Development Fund
Tenure-Based Rewards
Flexible Family Leave
Clevertech University
Clevertech Gives Back
Amazing Culture & Strong Community
