Job Description
Title: Client Operations Specialist – Hospital Solutions
Location: San Francisco, CA or Remote (U.S.)
Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.
One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!
Our Client Operations team is a foundational part of the Hospital Solutions business and support the client success and sales teams by providing insights, data and reporting to help our clients reach their marketing goals. This role develops and maintains internal systems and processes to keep the team running smoothly.
This role can be filled in our San Francisco headquarters OR remotely in the U.S.
How you’ll make an impact
- Become an expert in our internal product suite and provide backend support to our delivery teams
- Utilize our targeting tool to deliver value to our healthcare clients
- Provide custom reporting to our delivery teams
- Assist the delivery team by ensuring client marketing campaigns have been checked for quality and consult on best practices
- Own internal processes, maintain internal knowledge, and iterate on how we can scale the support and value we provide to our internal team and clients
What we’re looking for
- Advanced skills using Keynote, PowerPoint, Excel, and project management tools
- Exceptional attention to detail, written and verbal communication, and time management skills
- Success working independently and being personally accountable for projects
- Ability to organize and prioritize requests as they arise
- Outstanding problem solving skills, analytical skills, and business judgment
- High energy self-starter who enjoys finding creative solutions to complex problems
- MacGyver attitude: when something needs to get done, you are creative, persistent and resourceful. You do what it takes to GSD (get stuff done)
- Success working independently and being personally accountable for assigned projects
- Familiarity with SQL
More on /Benefits/Perks
Doximity is proud to offer industry-leading benefits. Some of our offerings include:
- Medical, dental, vision offerings for you and your family
- 401k with matching program
- Employee stock purchase plan
- Family planning support, Childcare FSA, and parental leave
- Life, AD&D, and Disability
- Generous time off, holidays and paid company trips
- Wellness benefits plus many more!