Job Description
Chief Technology Officer (Remote CAN or USA)
Remote
Full Time
Research & Development
Senior Executive
What’s the role
The Chief Technology Officer is responsible for the strategy, vision, execution, and overall success of the software development, delivery, and production support of the Modern Campus SaaS software and technical services portfolio. This responsibility includes the creation and maintenance of high-quality software through the R&D/Software organization, the delivery of production systems via the DevOps team, achieving high CSAT scores through product support and timely delivery of internal IT requirements. Reporting to the CEO, the ideal candidate will be a high performing executive and leader able to oversee a wide range of projects while providing valuable technical insight and governance.
How You’ll make an impact
- Create and maintain a software delivery cycle that is predictable and repeatable
- Create a culture that strives for high quality, high performing software production
- Incorporate a security first attitude that safeguards customer and company data and respects privacy needs
- Strive for improvements to maximize efficiency in the software delivery lifecycle
- Ensure high levels of customer satisfaction from internal and external stakeholders
- Create a highly collaborative environment with product, marketing, sales, and other leader
- Identify impactful technology changes and incorporate as appropriate into company skillset and product
- Provide key reporting metrics to drive commitment and improvements to quality and timely deliveries
- Provide project forecasting and predictability by working with the Product, Engineering & Operations leaders
- Establish training to meet technical skills gaps in team
What we offer
- The salary range* for this full-time position is between $175,000 – $300,000* inclusive of annual bonus eligibility.
- Remote first workplace whether working from one of our offices or remotely, our employees get things done!
- RRSP/401(k) with matching employer contributions
- Professional development and internal career mobility opportunities
- Flexible time off
- Comprehensive benefits package
- Mental and financial health resources
- DEI, Culture and Environment employee led committees.
- Collaborative work environment
What you offer
- Degree in Computer Science and/or equivalent demonstrated technical skills and background
- 15+ years leading multiple development teams, DevOps, Support, and IT staff in a SaaS organization
- Extensive experience delivering commercially competitive software in a B2B software company
- Experience delivering on a multi-product portfolio incorporating a wide range of core technology and infrastructure
- Strong Agile methodology expertise
- Strong DevOps knowledge focused on security, reliability, and cost optimization
- CISSO, CISSP, or CISM certification or demonstratable years of experience in cybersecurit
- Experience with Security and Privacy compliance including PCI, SOC-2, TX-RAMP, GDPR and other industry requirements
- Extensive background with software development, automated testing, and general software SDLC considerations
- Demonstrated capabilities in delivering high performing, scalable, SaaS software products
- Strong experience with software deployment within AWS and Azure
- Corporate IT infrastructure knowledge
- Ability to identify and report on key performance metrics
- Strategic thinking and ability to translate vision into operational activity
- Experience working with and developing remote / geographically distributed teams both onshore/offshore
- Superior communication, analytical, organizational, and presentation skills
- Strong interpersonal, teamwork and problem-solving skills to promote customer success
- Leading technology teams in their day-to-day operations and setting performance goals
- Ability to lead effectively as a manager and cross-functional peer
- Analytical and process-oriented with an innovation mindset
- Superior communication, organizational, and presentation skills
