Vice President, Engineering

About the Role

Vice President, Engineering

at Rocket Money

San Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)

ABOUT ROCKET MONEY

At Rocket Money, weve built an app that enables people to save more, spend less, see everything, and take back control of their financial lives. With millions of users already onboard, were continuing to grow and are looking for a seasoned engineering leader to take our technical vision and execution to new heights. This role will take the reigns of our product engineering function, leading groups of full-stack teams as they work cross-functionally to deliver high quality user experiences and reliable systems.


ABOUT THE TEAM

Were looking for someone with a strong mind for both technical and organizational challenges, as well as someone who believes in sustainably growing an engineering team to balance velocity, team member development, and a healthy engineering culture.


ABOUT THE ROLE

In This Role, Youll

  • Take ownership of the quality, reliability, and performance of a product that is used by millions of people. Youll be a critical escalation path for production incidents in addition to a guiding voice as the team works to resolve them.
  • Lead an organization that balances thoughtful, rigorous technical decision-making with rapid product iteration and experimentation.
  • Design systems that scale teams and people career ladders, development processes, team structures, etc.
  • Represent engineering in collaboration with the heads of product, design, data, marketing, and others to define and execute on a roadmap for our product.
  • Challenge organizational direction and advocate for the company we should be, not just the company we currently are.
  • Identify, attract, empower, and retain top engineering talent to build an organization that can execute against an ambitious roadmap.
  • Use your wealth of technical experience and expertise to set technical direction for the engineering department, and work with group leaders and a senior team to carry out that vision.
  • Empower the rest of the organization by driving the adoption of technical solutions and new tooling for complex problems.

ABOUT YOU

  • Youre a builder at heart who is motivated by the challenges that exist at the intersection of designing a system and scaling a business. You have no desire to stay in your lane and focus on purely technical concerns.
  • You have experience building high quality consumer-facing applications and systems that support millions of users.
  • Youre a generalist who can participate in conversations across the stack, from React application logic through whats happening on the backend and into the underlying infrastructure on which the code is deployed.
  • Youre eager to dig into code, systems, and architecture to understand how the system works and where it can be improved. Youre an engineer who leads, not just a leader of engineers; opportunities to look at the code and talk through it with someone on the team are cherished.
  • You scale processes to the needs of the organization rather than the other way around, understanding that there is no one-size-fits-all answer when it comes to organizing a team. What works for a team of 2,000 engineers doesnt necessarily work for a team of 200 engineers.
  • You have deep familiarity with most of our stack and challenges scaling AWS infrastructure, operating large PostgreSQL databases at scale, shipping mobile applications to the app stores (ours are built with React Native), and designing/deploying Node/Typescript applications.

APPLY HERE

Implementation Manager

About the Role

Implementation Manager

United States / Remote

UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We providemobile-first SaaS solutions,Industrial IoTsensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We’re aSeries B tech startupwith 100+ team members across the US. We’ve been recognized as a“Best Place to Work”multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility towork remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

POSITION SUMMARY

The Implementation Managers main focus is to provide world-class customer service while ensuring that the customer moves efficiently through the onboarding process, all while driving value recognition through consultation and guidance of their UpKeep deployment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Work with new customers to configure and deploy their UpKeep account to meet their specific business needs.
  • Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of numerous onboarding tasks.
  • Manage implementation end to end as the key driver responsible for the success of the project.
  • Understand and use project management concepts, i.e. scope management, issue management, time management and client management.
  • Facilitate training programs including hosting remote and in-person training, creating training materials and standard operating procedures.
  • Travel to client sites as needed to deliver in-person training sessions and provide hands-on support during the implementation process.
  • Provide an excellent customer experience through high-quality communication and interactions.
  • Assist customers with the mapping and migration of data into UpKeep.
  • Supports system integrations between UpKeep and other software.
  • Work closely with multiple departments to ensure a successful deployment.
  • Establish and maintain relationships with internal/external executive sponsors, key stakeholders, and project team members.
  • Identify areas for improvement in the customer experience, both in our product and processes.
  • Advocate for customer needs and issues cross-departmentally.
  • Document lessons learned and recommended process improvement.

EXPERIENCE

  • Bachelor’s Degree a plus in business, communications, or similar field
  • 4+ years experience in customer facing role; SaaS Implementations experience preferred
  • Proven project management skills, and the ability to synthesize complex requirements into deliverables.
  • Experience with using Salesforce

KNOWLEDGE

  • Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others
  • Outstanding analytical, problem-solving, organization, prioritization and multitasking skills
  • Excellent in-person and web presentations skills
  • Strong written and verbal communication skills
  • Proven business acumen
  • Maintain project plan and other project documents
  • Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive)
  • Experience with Cloud & SaaS domain knowledge
  • Quickly synthesize discussions and conversations into detailed meeting notes
  • Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement.
  • Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders.
  • Ability to set and communicate clear expectations
  • Ability to work effectively and achieve results in ambiguous situations
  • Independent, adaptable and can thrive in a fast-paced environment

APPLY HERE

Senior Security Technical Program Manager

About the Role

Title: Sr. Security Technical Program Manager (SAP and Cloud Focus)

Location: United States of America – Remote / Home Office

JobDescription:

Job Summary:

This role will have responsibility for delivering mid to large scale initiatives in the short-term as well as building out a longer-term roadmap for iHerb’s IT department.

Job Expectations:

  • Lead leadership update forums to drive decision making and project transparency.
  • Drive support across functional projects and across the team.
  • Own the creation, development, planning, and cross functional communication of launch planning.
  • Dive into the details of specific needs of each work stream to ensure high-quality, on-time execution.
  • Lead process definition and continuous improvement to create scalable work flows.
  • Own the delivery of the company’s long-term, global vision, strategy and roadmap for your area.
  • Act as the owner of a portfolio of products or features designed to advance our best-in-class customer experience.
  • Lead and influence business and technology stakeholders as well as leaders across the organization to drive strategic initiatives.
  • Lead business planning, determine the timelines and deliverables for the business and the broader organization.
  • Execute on tasks to deliver results and ensure alignment with our strategy.
  • Effectively communicate progress within the organization.
  • Provide clear internal communication to various stakeholder groups.
  • Manage ongoing processes on a daily basis.
  • Gather data and metrics to drive projects and measure success.
  • Conduct risk analysis, document risks, and control risk.
  • Discuss highly technical issues with software developers and stakeholders.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

  • Multiple years of professional Project Management experience in Information Technology.
  • Experience developing and delivering on project milestones with internal and external stakeholders.
  • Demonstrated ability to manage multiple complex projects and competing priorities in an ever changing environment.
  • Demonstrated ability to operate effectively and simultaneously in both tactical and strategic modes.
  • Proven project management skills and driving complex projects to success.
  • Passionate self-starter, decisive and able to move with speed to implement ideas.
  • Action and results oriented mentality and ability to problem-solve using creative thinking and innovation.
  • Fluent in English, demonstrated strong writing and verbal skills.

Demonstrated ability to work independently and autonomously using data to guide decisions.
Experience Requirements:

Generally requires 4-8 years of experience in project management in a fast-moving environment
Education Requirements:

  • Bachelor’s Degree required.

Preferred Requirements:

  • Proven track record of delivering results in large, cross-functional initiatives.
  • Proven ability to identify, analyze, and solve ambiguous problems independently with an extreme attention to detail.
  • Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across business units.
  • Technical fluency; comfort understanding and discussing technology concepts, schedule tradeoffs and new opportunities with technical team members.
  • Strong written and verbal communication and persuasion skills.
  • MBA preferred.
  • Experience in the eCommerce industry is a plus

APPLY HERE

Manager, SEO

About the Role

Manager, SEO

  • Employees can work remotely
  • Full-time

Company Description

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Job Description

This is a remote opportunity, open to anyone within the US.

The SEO Manager is tasked with developing and implementing SEO strategies to meet client goals and deliver strong business results. This role is responsible for executing SEO strategies, ensuring all SEO deliverables are executed on time and of a high quality, and mentors junior team members in their day-to-day SEO activities. The SEO Manager is tasked with developing and implementing SEO strategies to meet client goals and deliver strong business results. This role is responsible for executing SEO strategies, ensuring all SEO deliverables are executed on time and of a high quality, and mentors junior team members in their day-to-day SEO activities.

Responsibilities:

Responsible for the development, prioritization, and execution of SEO strategies based on scope and client needs.

Own client relationships and day-to-day communication.

Work closely with and mentor junior staff on the completion of SEO deliverables and overall SEO expertise.

Ensure the highest quality on all client deliverables and that all project deadlines are met.

Assess client and competitor websites to develop actionable architectural, technical, and content recommendations.

Monitor, analyze, and report on the performance of client websites against established benchmarks and KPIs.

Lead SEO trainings for internal teams and clients.

Contribute to internal team and agency initiatives, including process development to increase efficiencies and thought leadership.

Qualifications

Minimum of 3-5 years of SEO experience, including familiarity with organic performance metrics, latest industry updates, and SEO best practices.

1+ years experience in a client-facing role.

Ability to work in a fast-paced environment and engage the project management team to re-prioritize work as needed.

Strong working knowledge of Google Analytics and Google Search Console. Experience with BrightEdge preferred.

Experience in SEO platforms such as SEMrush, Screaming Frog, Moz, STAT, or other comparable tools

Understanding of HTML, CSS, and JavaScript.

Strong written and verbal communication skills.

APPLY HERE

Vice President, Paid Search

About the Role

Vice President, Paid Search

Location: United States

  • Employees can work remotely
  • Full-time

Job Description

The VP, Paid Search serves as the senior leader of a designated client portfolio (or large, key account) within the Paid Search scaled service line. While the VP, Paid Search may not have direct staffing allocation on all the client accounts within their assigned portfolio, this senior leader serves as a highly proficient collaborator, motivator and thought leader who leads a team of directors and people managers across our best-in-class search programs.

As a member of the denstu Media Paid Search Leadership team, this is a key role that reports directly to the SVP, Head of Paid Search and requires active involvement in shaping & influencing the broaderagencyUS Search offering.The VP, Paid Search is a talented media trailblazer with a proven track record of owning paid search strategy and execution from end-to-end, excels at improving operational efficiencies and team workflow, is skilled at developing team members and is capable of creating positive, meaningful change.

To effectively support the needs of our clients and teams, this leader provides strategic direction and oversight for their assigned portfolio, which includes (but is not limited to): adherence to search fundamentals and best practice, challenging the status quo with innovative & progressive solutions, facilitating collaboration and knowledge-sharing between teams, evangelization of cultural priorities, and coaching & mentoring of next-level leaders. This individual demonstrates assertiveness and a solutions-oriented mindset when facing obstacles or challenges. Above all else, the VP, Paid Search is responsible for fostering a collaborative team-first environment that aligns closely with our core values.

Key Responsibilities & Accountabilities:

Capability Leadership

  • Partners closely with Head of Paid Search and the Paid Search Senior Leadership team to develop, implement and evangelize the dentsu Media paid search strategy & offering.
  • Consistently demonstrates a focus on improving process and workflow, including (but not limited to) task automation, tool adoption, utilization of globally sourced resources, etc.
  • Builds & maintains relationship with senior-level agency partners (Google, Microsoft, etc.) to facilitate training,education, and other miscellaneous support needs on behalf of assigned clients and teams.
  • Contributes and/or leads business development efforts when required.

People/Resource Management

  • Responsible for all talent, staffing & resourcing needs within designated portfolio, which includes maintaining amaster-level view of staffing plans/allocations, opening & closing of job requisitions, coordinating with recruiting and hiring managers, establishing fair and relevant evaluation/interview protocols, and monitoring employee retention/talent needs (i.e. rotations, promotions).
  • Works closely with Paid Search Leadership to align individual aspirations with client/team needs. Includes actively exploring internal mobility opportunities, promotions into open roles, etc.
  • Active, hands-on management, coaching and mentorship of direct reports (as well as dotted lines). Accountable for fostering a positive team culture and implementing our shared values of Appreciation, Accountability, Inclusivity and Ingenuity.

Client Excellence

  • For client accounts in which the Portfolio Owner includes direct allocation, consistently demonstrate an in-depth knowledge & familiarity of all aspects of their clients business and industry, including strategic priorities, performance results, competitive factors, and emerging opportunities/trends.
  • For client accounts in which the Portfolio Owner does not include direct allocation, the Portfolio Owner is expected to partner closely with the respective Business/Client Leaders and senior-most search leadership to keep a pulse on all team & employee relations, monitor client performance, contribute to thought-leadership efforts, and maintain visibility into client-level financial/margin performance.
  • Develops strong relationship with key client contacts (where direct staffing allocations are present), with an emphasis on client satisfaction, retention, and organic growth.

Qualifications

  • 10+ years of digital and Paid Search marketing experience in a client-focused role
  • Minimum of 5+ years managing a team of employees
  • Possesses deep subject matter expertise in Paid Search, as well as a strong understanding of complementary media channels including product listing ads/shopping, programmatic, display, paid social, retail media, and others.
  • Proven track record of driving strong performance results, as well as an ability to overcome challenges and/or headwinds.
  • Able to navigate and speak to the complexities of the digital media landscape across disciplines, without necessarily needing to be an expert in each discipline. Is relied upon to confidently and proactively speak to the value and when to apply each.
  • Drives thought leadership and POVs; can inspire curiosity that drives innovation and positive, meaningful change.
  • Persuasive storyteller and presenter. Must demonstrate excellent written and oral communication skills; including the ability to present to VP and C-level executives at Fortune 500 companies
  • Comfortable developing and delivering strategic presentations, able to think on ones feet, and serve as a dynamic subject-matter expert for C-level clients
  • Generates client confidence as a trusted advisor by actively listening and understanding challenges and or roadblocks and speaking with authority on how we will address them.
  • Bachelorsdegreeor equivalent experience required

APPLY HERE

Principal Product Manager – Private Access

About the Role

Principal Product Manager – Private Access

Remote, USA

Lookout, Inc. is the endpoint to cloud security company purpose-built for the intersection of enterprise and personal data. We safeguard data across devices, apps, networks and clouds through our unified, cloud-native security platform a solution that’s as fluid andflexibleas the modern digital world. By giving organizations and individuals greater control over their data, we enable them to unleash its value and thrive. Lookout is trusted by enterprises of all sizes, government agencies and millions of consumers to protect sensitive data, enabling them to live, work and connect freely and safely. To learn more about the Lookout Cloud Security Platform, visitwww.lookout.comand follow Lookout on ourblog,LinkedInandTwitter.

About the Role:

We are seeking an experienced Principal Product Manager to spearhead the development and management of our multi-platform Lookout client, covering Windows, Mac, iOS, and Android. This role demands a seasoned professional with a robust background in product management, deep technical knowledge in VPN technologies and protocols, and expertise in network security across diverse operating systems.

Please note that a strong background in network security is necessary in this role.

Key Responsibilities:

  • Lead the product strategy and roadmap for the Lookout Client Platform across multiple platforms (Windows, macOS, Android, iOS).
  • Drivethe development of client applications, ensuring they meet the high standards of functionality, security, and user experience.
  • Utilize expertise in network security concepts, including SSE (Security Service Edge), VPN, ZTNA (Zero Trust Network Access), and related technologies, to enhance product offerings.
  • Collaborate with engineering teams to deepen expertise in OS-specific networking and security features, including Windowsdrivers, macOS VPN network profiles, and mobile platform configurations.
  • Conduct thorough market analysis to identify emerging trends in VPN technology and network security.
  • Engage with customers and stakeholders to gather insights and feedback, translating them into innovative product features.
  • Ensure the product aligns with the latest network security concepts and practices.
  • Manage cross-functional teams to ensure timely delivery of high-quality products.
  • Oversee product compliance with relevant data privacy and security regulations.

Minimum Qualifications:

  • 7-10 years of experience in product management, with a proven track record of successfully managing and launching enterprise SaaS or cybersecurity products.
  • Solid understanding of network security concepts, including SSE, VPN, ZTNA, and other related technologies.
  • Strong technical background with in-depth knowledge of VPN technologies, network security concepts, and operating system specifics (Windows and Mac). Understanding of VPN technologies like IPSec, SSL/TLS, OpenVPN, WireGuard, etc.
  • Familiarity with Windows networking, Windows Filtering Platform (WFP), macOS Network Extension Framework, and related APIs.
  • Strong knowledge of user interface and experience design principles for both desktop and mobile platforms.
  • Bachelorsdegreein Computer Science, Engineering, or a related field; or equivalent practical experience.
  • Excellent problem-solving, organizational, and analytical skills.
  • Strong communication and leadership skills, with the ability to influence cross-functional teams.

Preferred Qualifications:

  • Technical background or experience in software development, particularly in networking or security.
  • Experience in managing products with a global footprint and diverse user base.
  • MBA or advanceddegreein a related field.

APPLY HERE