by Terrance Ellis | Nov 21, 2025 | Uncategorized
Be the first line of defense for end users across a healthcare organization that relies on you to keep their tech running smoothly. This role blends customer service, IT troubleshooting, and hands-on support, making it a strong foundation for anyone looking to grow their tech career.
About Pennant Services
Pennant supports over 180 home health, hospice, senior living, and home care operations across 14 states. Their Service Center model empowers local leaders while providing centralized support in IT, HR, clinical operations, legal, and compliance. Pennant’s culture is shaped by their CAPLICO values, promoting accountability, learning, and ownership in every role.
Schedule
• Full-time Remote
• Standard business hours with on-call rotation
• High-interaction support role with frequent communication across teams
• Collaboration with IT leadership and cross-functional project teams
What You’ll Do
• Serve as the first point of contact for all technical support needs via phone, email, chat, and in person
• Troubleshoot hardware, software, network, and account issues, escalating when appropriate
• Install, configure, and maintain computers, applications, and peripheral equipment
• Manage personal ticket queue, ensuring timely updates, SLA compliance, and complete documentation
• Monitor open tickets and follow through until resolution
• Contribute to IT projects such as upgrades, migrations, and new deployments
• Document procedures, create knowledge base articles, and support automation tools (chatbots, AI)
• Provide training to end users on systems, tools, and best practices
• Stay current on IT and healthcare technology trends
• Support development of IT policies, processes, and user guidelines
What You Need
• Passion for technology and helping people
• BS in Computer Science, Information Systems, or equivalent experience
• 1+ years of technical support experience
• Experience with ticketing systems (Zendesk, ServiceNow, etc.)
• Familiarity with Active Directory and Microsoft 365
• Strong troubleshooting and problem-solving skills
• Excellent communication skills and customer-focused approach
• Willingness to learn new systems and grow professionally
Benefits
• Compensation: $60,000 – $65,000
• Medical, dental, and vision coverage
• 401(k) with company match
• PTO, holiday pay, and professional development
• Strong work-life balance and a people-first culture
• Supportive team in a high-growth healthcare environment
Ready to bring your IT skills to a mission-driven team that values growth and service?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 19, 2025 | Uncategorized
Support the development and deployment of a fast-moving MVP using a modern, full-stack tech stack.
About Wing
Wing is redefining the future of work by helping companies build world-class remote teams and automate their operations. As a global partner to businesses of all sizes, we provide skilled technical, creative, administrative, and operational talent that keeps companies running smoothly. Our mission is simple: help teams operate on autopilot while empowering top talent worldwide to do meaningful work.
Schedule
- Remote, Bangladesh only
- US hours
- 20–40 hours per week
- Immediate start preferred
Responsibilities
- Develop key technical components of the MVP using React Native and supporting technologies
- Build both frontend and backend features with Express.js and React
- Handle Meta API approval, documentation, and ongoing compliance
- Manage deployment workflows using AWS, MongoDB, and tools like Vercel
- Develop and maintain databases using SQL or MongoDB
- Implement authentication flows including 2FA (phone/email)
- Manage application state using ContextAPI or Redux Toolkit
- Style UI using Tailwind CSS and component libraries like MUI or Antd
- Ensure smooth, reliable deployment and product stability
- Collaborate remotely with a global product and engineering team
- Communicate clearly in English across written and verbal channels
- Provide links to previous Meta API work in the application’s “Relevant Links” section
Requirements
Minimum Qualifications
- 5 years experience in React development and database technologies
- Hands-on experience with React Native, Express.js, SQL and/or MongoDB
- Strong experience working with Meta API
- Familiarity with AWS, Vercel, and modern deployment workflows
- Knowledge of 2FA authentication (Twilio or similar)
- State management experience (ContextAPI or Redux Toolkit)
- Experience with Tailwind CSS and UI libraries (MUI, Antd)
- Ability to work independently with minimal oversight
- Strong English communication skills
- Ability to produce clean, reliable code under tight timelines
Preferred Qualifications
- Proof of previous Meta API projects
- Ability to begin immediately
- Strong interpersonal skills and a proactive, self-starter mindset
Benefits
- Competitive monthly pay
- Paid training
- Upskilling opportunities
- Job stability and long-term remote work
- Inclusive culture and supportive team
- Clear growth pathways
- Fun, collaborative work environment
- Holiday and overtime pay
Salary: USD $1,100–$1,900 per month
If you’re a skilled React Native developer ready to own a high-impact MVP build, this role puts you front and center.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 19, 2025 | Uncategorized
Lead the security foundation powering a mission-driven healthcare platform.
About Pomelo Care
Pomelo Care is a multidisciplinary team of clinicians, engineers, and problem solvers committed to improving outcomes for mothers and babies. Their virtual care platform engages patients early, conducts individualized risk assessments, and delivers coordinated support across pregnancy, NICU stays, and the first postpartum year. They measure success through fewer preterm births, NICU admissions, c-sections, and maternal mortality—transforming lives at scale.
Schedule
- Full-time
- Remote
- High-collaboration role across engineering, compliance, and executive teams
- Fast-paced startup environment with evolving security needs
Responsibilities
- Lead and execute critical cybersecurity initiatives across IAM/RBAC, AppSec, Cloud Security, Endpoint Security, CI/CD security, supply chain security, SAST/DAST, penetration testing, bug bounty management, Incident Response, DFIR, and SaaS security
- Build and implement security frameworks and solutions that proactively mitigate risks and address emerging threats
- Partner cross-functionally with engineering, product, compliance, and leadership to embed security best practices
- Own and continuously refine secure SDLC processes, tools, and developer workflows
- Mentor teams on cybersecurity fundamentals, secure coding, and threat modeling
- Participate in Incident Response efforts, investigations, and post-incident reviews
- Contribute to a collaborative, humble, and entrepreneurial engineering culture
Requirements
- Ten or more years of hands-on cybersecurity experience with strong software engineering fundamentals
- Expertise in two or more areas: IAM, AppSec, Cloud Security, CI/CD security, Incident Response, etc.
- Experience working across the full technology stack (GCP, Kotlin, React/Next.js, Swift, Expo, XCode, Android Studio, yarn, npm, CodeBuild)
- Past cybersecurity experience in healthcare or startups with familiarity in HIPAA, SOC 2 Type 2, and HITRUST
- Strong technical foundation in system architecture, PKI, SAML, JWT, HMAC, MITRE ATT&CK, D3FEND, and OWASP Top 10
- Proven ability to adapt in agile environments and handle multiple responsibilities
- Excellent communication skills with the ability to explain complex security concepts to non-technical audiences
- Highly preferred: CISSP, CISM, CCSP; OSCP is a major plus
Benefits
- Competitive healthcare benefits
- Generous equity compensation
- Unlimited vacation
- Membership in the First Round Network
- Salary range: $220,000–$260,000, with most hires landing mid-range
A foundational role for someone who thrives on securing complex systems and shaping security culture from the ground up.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 19, 2025 | Uncategorized
Build and scale the data backbone powering AI-driven clinical insights.
About Pomelo Care
Pomelo Care is a team of clinicians, engineers, and problem solvers transforming outcomes for mothers and babies. Their virtual care platform engages patients early, conducts individualized risk assessments, and delivers coordinated support throughout pregnancy, NICU stays, and the first postpartum year. They measure success through real, life-changing outcomes: fewer preterm births, NICU admissions, c-sections, and maternal mortality.
Schedule
- Full-time
- Remote
- Cross-functional collaboration across engineering, product, analytics, and clinical teams
Responsibilities
- Build and maintain scalable, elegant data pipelines that ingest and normalize data from multiple sources
- Lead the design and development of robust data infrastructure using dbt, Dagster, Beam, and Dataflow
- Write performant SQL and Python to transform raw datasets into actionable insights for product and clinical teams
- Architect data models supporting operational analytics and new data-driven product features
- Mentor engineers, provide thoughtful code reviews, and champion best practices in data engineering
- Collaborate with product, clinical, and analytics teams to understand needs and unlock high-impact insights
- Optimize data workflows for performance, reliability, and cost efficiency
Requirements
- Five or more years of experience building scalable data systems and pipelines
- Expert proficiency in SQL and Python
- Hands-on experience with dbt and orchestration tools such as Dagster, Beam, or Dataflow
- Strong understanding of data modeling, transformation principles, and modern data stack technologies
- Experience designing data warehouse architecture
- Proven ability to deliver elegant, maintainable solutions that drive measurable business value
Bonus Skills
- Experience building infrastructure for AI or machine learning workloads
- Background in real-time analytics or fast-paced, product-oriented environments
- Healthcare data experience, including privacy and compliance requirements
Benefits
- Competitive healthcare benefits
- Generous equity compensation
- Unlimited vacation
- Membership in the First Round Network
- Salary range: $190,000–$220,000, with most candidates landing near the middle
A chance to shape the future of maternal and infant health by powering the systems that make data meaningful.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 19, 2025 | Uncategorized
Drive AI innovation that improves real maternal and infant health outcomes.
About Pomelo Care
Pomelo Care is a team of clinicians, engineers, and problem solvers transforming care for pregnant people and babies. Their virtual platform enables early engagement, individualized risk assessment, and coordinated support throughout pregnancy, NICU stays, and the first postpartum year. They measure success through meaningful outcomes, including reductions in preterm births, NICU admissions, c-sections, and maternal mortality.
Schedule
- Full-time
- Remote
- Cross-functional collaboration with clinical, engineering, and product teams
Responsibilities
- Become an expert in Pomelo’s business model and patient experience to identify opportunities for AI product development
- Conduct exploratory analyses to support AI features such as topic categorization and patient journey segmentation
- Contribute to AI-powered product development including content generation, clinical decision support, and automated workflows
- Define metrics and measurement frameworks for evaluating AI-generated content and clinical workflows
- Run detailed analyses to measure performance, conduct A/B tests, and quantify the impact of AI-driven features
- Scope and deliver solutions across multiple domains in a fast-moving environment
Requirements
- Six or more years of experience in data science with a strong product focus
- Three or more years working in healthcare or regulated industries
- Expert-level proficiency in SQL and Python
- Proven experience with LLMs, model evaluation, and AI product prototyping
- Strong ability to solve ambiguous problems and communicate across technical and non-technical teams
- Passion for improving maternal health outcomes through innovative AI solutions
Bonus Skills
- Experience with fine-tuning, prompt engineering, and building production AI applications
- Background in healthcare AI, clinical decision support, or medical NLP
- Familiarity with dashboarding and visualization tools such as Tableau, Looker, or Metabase
- Experience with modern data stack tools such as dbt, Airflow, or Snowflake
Benefits
- Competitive healthcare benefits
- Generous equity compensation
- Unlimited vacation
- Inclusive, mission-driven culture focused on transforming maternal and infant health
- Salary range: $160,000–$190,000, depending on experience and location
Build intelligent systems that shape the future of clinical care.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 19, 2025 | Uncategorized
Help shape the knowledge backbone that powers clinicians and AI at Pomelo Care.
About Pomelo Care
Pomelo Care is a team of clinicians, engineers, and problem solvers dedicated to improving outcomes for pregnant people, babies, and families. Their virtual care platform enables early engagement, individualized risk assessment, and coordinated support throughout pregnancy, NICU stays, and the first postpartum year. They measure success through real-world results, including reductions in preterm births, NICU admissions, c-sections, and maternal mortality.
Schedule
- Full-time
- Remote
- Cross-functional collaboration with product, clinical, and engineering teams
Responsibilities
- Organize clinical guidelines, operational workflows, and product documentation into structured, AI-friendly formats
- Build taxonomies, tagging systems, and metadata to improve searchability and modularity
- Partner with engineering teams to prepare knowledge for LLM-powered tools, including RAG pipelines, embeddings, and structured content
- Break down existing content into smaller, referenceable units optimized for clinician and AI use
- Maintain version control, accuracy, and consistency across all knowledge sources
- Conduct regular audits and update content with clinical and operational stakeholders
- Translate clinical workflows into structured schemas for technical teams
- Gather and manage feedback from clinicians using AI tools and internal documentation
- Align with the Clinical Education team to ensure consistency across onboarding and clinician-facing materials
Requirements
- Five or more years of experience in product operations or similar roles supporting technical teams
- Demonstrated interest or experience with AI/LLMs, including prompt engineering, RAG, embeddings, or knowledge graphs
- Strong information organization skills and ability to design structured knowledge systems
- Comfortable working with structured content formats like Markdown, JSON, or SQL basics
- Curiosity and willingness to learn healthcare and clinical workflows
- Strong communication skills and ability to bridge technical and clinical conversations
Bonus Skills
- Background in healthcare or clinical operations
- Experience with knowledge management platforms such as Confluence, Notion, or Guru
- Exposure to AI tools such as LangChain, vector databases, or annotation systems
Benefits
- Competitive healthcare benefits
- Generous equity compensation
- Unlimited vacation
- Salary range: $110,000–$140,000, depending on experience and location
- Mission-driven environment focused on improving maternal and infant health outcomes
- Inclusive culture welcoming candidates from diverse backgrounds
Craft the knowledge foundation that fuels next-generation clinical care and AI.
Happy Hunting,
~Two Chicks…
