by twochickswithasidehustle | Jul 7, 2025 | Uncategorized
Customer Service Representative
Shift: 10:00 AM – 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is mandatory)
This position can be on a remote schedule/Hybrid preferred
(Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand that they will be held to the same work standards and expectations as if they were working in a physical company office).
Monday-Friday (No Weekends)
Customer Service is the critical link to strong communications between the sales field and Matco Tools corporate offices. You will provide the infrastructure which supports our franchised distributors, District Managers, Regional Managers, and commercial customers by providing correct product information, pricing, and product availability. You will receive continuous training to facilitate your growth and development, options for career exploration, and enhanced customer service skills.
WHAT YOU WILL DO
• Assist our franchised distributor customers in automotive tool selection, toolbox selection, troubleshooting, price and availability, technical specifications, and ordering.
• Handle all inbound calls from our internal and external sources. This includes, but is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits.
• Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers.
• Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of our other suppliers.
Input orders utilizing internal ordering software systems.
• Engage closely with the Customer Service team to resolve open questions. Work cross-functionally with subject matter experts to resolve open questions.
• Other responsibilities as assigned.
QUALIFICATIONS:
• High school diploma or GED equivalent
• Must be able to work 10:00 – 6:30 PM ET.
• 1+ years of call center experience or equivalent experience in dealing with customers
• On-the-job experience in working with general automotive mechanics a plus
• ASE certification, automotive experience, tool experience, or related trade school degree a plus
The base compensation for this position is at an hourly $20 per hour.
#LI-KS1
#LI-Remote
WHO IS MATCO
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com.
BENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day – every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com.
#LI-KS1
#LI-Remote“Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law.”
by twochickswithasidehustle | Jul 7, 2025 | Uncategorized
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.
Ready to Make a Difference in the Cannabis Industry?
At Dutchie, we’re here to increase accessibility to cannabis by empowering dispensaries and guiding consumers through a seamless experience. Our Support Team is central to that mission, ensuring every dispensary and shopper has top-tier tech support to thrive with our platform.
About the Role:
As a key technical escalation point, you’ll help customers overcome complex challenges, providing in-the-moment solutions and feedback that shapes our platform’s future. Your expertise will keep our customers running smoothly every day of the year.
Key Responsibilities:
- Become an expert in the Dutchie ECommerce platform, supporting all legal cannabis markets.
- Assist dispensary and consumer customers across email, phone, and live chat.
- Troubleshoot hardware and software, managing multiple issues simultaneously.
- Test solutions for emerging issues and contribute to knowledge sharing across teams.
- Contribute product feedback to the organization for future platform development.
- Hours of Operation: 5am-6pm PST M-F, 6am-6pm PST Sat-Sun. Open availability (evening, weekend, and holidays) are required for this role.
Your Background:
- 1+ years in a customer support role with a knack for problem-solving.
- Exceptional written and verbal communication skills.
- Proficiency in web-based software, CRMs, and Google Suite.
- Flexibility to work evenings, weekends, and holidays as needed.
Bonus Points for:
- Experience in the legal cannabis market or customer support team.
- Familiar with the Dutchie platform.
- Familiarity with Zendesk, Salesforce, Slack, and Zoom.
What We Offer:
- Compensation: $21.64/ hour, with opportunities for advancement.
- Comprehensive Benefits: Medical, dental, and vision coverage to keep you healthy.
- Equity Opportunity: Stock options for all employees.
- Work-From-Home Support: Office stipend to set up your space.
- Flexible Time Off: Vacation and sick days.
If you’re passionate about cannabis and ready to make a real impact, we want you on our team!
At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
by twochickswithasidehustle | Jul 7, 2025 | Uncategorized
About the team & opportunity
What’s so great about working on Calendly’s Customer Experience team?
We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day.
Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Senior Manager of Customer Service being on the front lines of customer support issues during our overnight shift from 12am-9am EST.
A day in the life of a Customer Support Specialist at Calendly
You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team.
On a typical day, you will be working on:
- Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience
- Help our customers schedule more meetings
- Take a consultative approach to problem-solving
- Maintain fantastic written communication skills
- Be a Calendly product, use-case, and scheduling industry expert
- Patiently empathize with customers with every interaction
- Attend ticket audits and receive active feedback on a regular basis
- Document & advance customer and internal issues appropriately
- Go above and beyond to serve our customers and your team (be a self-starter)
- Use your technical savviness and resourcefulness to assist customers relatively autonomously
- Take ownership over the customer experience you provide
What do we need from you?
- 1+ years of experience in software (SaaS) customer support
- Technical software troubleshooting skill and experience
- Live Chat or Phone customer support experience a plus
- Someone who thrives in a challenging, fast-paced environment and enjoys helping people
- A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company
- Drive and ability to thrive in a metrics-focused role and team environment
- Phenomenal written and verbal communication skills
- Outstanding time management skills
- Someone who works collaboratively with a passionate, customer-centric team
- Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time
Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We’re looking for self-starters who are curious and intrinsically motivated to make an impact.
Available shifts
In order to best serve our customers globally, and to support multiple time zones, seven days a week.
- This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Sunday – Thursday from 12am-9am EST.
What’s in it for you?
Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.
Our Hiring Process:
We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly. To learn more about our hiring process, please visit our careers page at www.careers.calendly.com.
Once selected for an opportunity, the recruiter assigned to the role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com .
Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, California, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility.
All candidates can find our Candidate Privacy Statement here
Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection
The ranges listed below are the expected annual base salary for this role, subject to change.
Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.
Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.
Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:
- Tier 1: San Francisco, CA, San Jose, CA, New York City, NY
- Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.
- Tier 3: All other locations not in Tier 1 or Tier 2
Tier 1 Hourly
$19.62 – $26.55 USD
Tier 2 Hourly
$19.62 – $26.55 USD
Tier 3 Hourly
$19.62 – $26.55 USD
by Terrance Ellis | Jul 3, 2025 | Uncategorized
(Remote – U.S. Based)
🧾 About the Role
Givzey is on a mission to revolutionize fundraising—and we’re looking for a Web Developer to help build the digital tools that empower nonprofit organizations to raise more, faster. You’ll design, build, and improve user-friendly applications using a modern stack, working closely with a tight-knit team that values clean code, collaboration, and innovation.
✅ Position Highlights
• $—Not listed
• Full-Time | Remote (U.S. only)
• Tech Stack: Python, Flask, React, JavaScript, PostgreSQL, AWS
• Work at a mission-driven startup built by fundraisers for fundraisers
📋 What You’ll Own
• Develop and maintain user-facing websites and backend programs
• Write clean, testable code and troubleshoot/debug regularly
• Design intuitive UI/UX using modern HTML/CSS best practices
• Integrate with backend systems and upgrade legacy programs
• Draft clear documentation and ensure security compliance
• Collaborate cross-functionally to improve performance and introduce new features
• Stay informed on latest industry trends and tools
🎯 Must-Have Traits
• U.S. citizenship
• 2+ years experience as a Web Developer or Programmer
• Proficient in Python and at least one web framework (Flask or Django)
• Experience with JavaScript frameworks like React, Angular, or Vue
• Solid front-end development skills (HTML, CSS, JS)
• Strong communication and teamwork skills
• Ability to manage multiple projects in a dynamic environment
💻 Bonus Points For
• Startup or SaaS experience
• Passion for nonprofit technology or social impact
• Familiarity with PostgreSQL and AWS deployment workflows
💡 Why It’s a Win for Remote Job Seekers
• Fully remote, but deeply connected team culture
• Small team, big impact—your code directly improves donor experiences
• Collaborate with founders, board members, and clients to shape the future of digital fundraising
✍️ Call to Action
If you’re ready to join a world-class team building tools that help nonprofits do more good, apply now. At Givzey, your code has a purpose—and your work can change lives.
by Terrance Ellis | Jul 3, 2025 | Uncategorized
(Remote or Hybrid – U.S.)
🧾 About the Role
Nebo’s Engineering team doesn’t just code—we build the future of digital marketing. As a Web Development Intern, you’ll work side-by-side with experienced developers who’ll teach you to turn ideas into experiences. Whether it’s front-end finesse or back-end brilliance, you’ll be given real responsibilities and real mentorship as you kickstart your career.
✅ Position Highlights
• Internship | Remote or Hybrid
• Unlimited PTO + Career Development
• Hands-on experience with real client projects
• Build digital solutions using modern tools and frameworks
📋 What You’ll Own
• Collaborate with senior engineers to learn project planning and dev workflows
• Write clean HTML/CSS from design files
• Conduct cross-browser testing for consistency and compatibility
• Build small features and updates for CMS-based websites
• Support QA and debug efforts with the team
🎯 Must-Have Traits
• Passion for learning web technologies (Ruby on Rails, PHP, JS, etc.)
• Currently pursuing a degree in Computer Science or related field
• Familiarity with content management systems (CMS)
• Strong communication and collaboration skills
• Enthusiasm, curiosity, and a desire to grow
💻 Bonus Points For
• Portfolio with working web app or website projects
• Experience in front-end or back-end development
• Familiarity with QA testing for web applications
• Git knowledge and comfort using version control tools
💡 Why It’s a Win for Remote Job Seekers
• Learn by doing—not fetching coffee
• Work with an agency that respects your growth and voice
• Flexible setup with remote work, Slack culture, and plenty of tech mentorship
✍️ Call to Action
If you’re ready to turn your potential into practical skill, and code your way into the digital marketing world, apply now. Let Nebo be the launchpad for your web development journey.
by Terrance Ellis | Jul 3, 2025 | Uncategorized
(Remote or Hybrid – U.S.)
🧾 About the Role
Ready to break the internet the right way? Nebo is on the hunt for a Senior Digital Designer who doesn’t just make content—but makes impact. You’ll blend bold ideas, cultural intuition, and design mastery to craft scroll-stopping, thumb-tapping, heart-hitting creative across every major digital platform. From Instagram to email, TikTok to paid media, you’ll shape modern storytelling that’s tailored, timely, and totally human.
✅ Position Highlights
• Full-Time | Remote or Hybrid
• Unlimited PTO + Local Marketing Event Access
• Lead high-concept digital storytelling through motion, animation, and design
• Shape work across channels: IG, TikTok, Twitter, Snapchat, Email, Paid Media, and more
📋 What You’ll Own
• Lead storyboarding and creation of short-form video, animation, and social-first motion assets
• Concept and execute high-end content tailored to each platform’s strengths
• Jump on breaking news or trends with multiple pieces of creative in short timelines
• Collaborate with social strategists, media planners, and clients to bring campaigns to life
• Communicate status updates, meet deadlines, and manage timelines like a boss
• Contribute to interactive and web-based design about 20% of the time
🎯 Must-Have Traits
• 3+ years of experience designing content specifically for digital and social platforms
• Online portfolio/demo reel showing design range, layout finesse, and motion chops
• Expert in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or comparable tools
• Deep knowledge of digital media and social content trends
• Strong communication, both visual and verbal
• Deadline-driven, collaborative, and self-motivated
• Able to use audience insights and analytics to inform design choices
💻 Bonus Points For
• Passion for staying ahead of trends—design, culture, memes included
• Experience producing and editing photography and video content for social
• Experience designing for web or application interfaces
• Skilled in using performance analytics to enhance creative direction
• Proven ability to elevate a brand’s voice through visuals that convert and connect
💡 Why It’s a Win for Remote Job Seekers
• Work wherever you create best
• Join a team that values your growth, creativity, and individuality
• Play in a culture that’s just as human-centered as the work we put into the world
✍️ Call to Action
This is your chance to turn design into digital magic. If you’re obsessed with pushing creative boundaries and crafting content that connects, apply now and help us make the internet more inspired.
