by Ronald Barron | May 16, 2023 | Uncategorized
Job Description
Sr. UX Researcher
locations
USA Remote
time type
Full time
job requisition id
R3320
Get your career started at eHealth
eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today!
At eHealth we are passionate about helping our customers navigate through the complex world of health insurance. By understanding our customer’s needs, we can help them find the right health insurance plan for them. We are looking for an experienced User Experience Researcher, who is passionate about creating/optimizing outstanding customer experiences and driving business strategy and change within an organization. In this role, you will generate meaningful consumer-centric insights that will drive great design and innovation for our Product and Design team.
The ideal candidate will be both analytical and creative with hands-on experience with a variety of quantitative methods (surveys and analytics), qualitative lab based and field research methods (usability and user research), and design thinking. The role involves strong collaboration with our Product, UX Design, Engineering, and Analytics teams to drive insights that lead to innovation, exceptional customer experiences, and increased customer engagement. You will establish best practices in the application of research methods, analytics and synthesis to build compelling, persuasive cases for action. This is a remote position reporting to the Sr Director of Product Design. If you’re excited about impacting a business and creating value for our users, this role is a great fit for you.
Responsibilities:
- Be the voice of the consumer in development, optimization and analysis of digital experiences.
- Plan, design, and conduct up-front product opportunity research, on-going usability tests, and surveys, and define long-term user research needs.
- Identify, analyze and advocate innovative or successful competitive online user experiences.
- Develop and synthesize insights from existing and new research to help inform opportunities to improve the product experience for our customers.
- Manage all aspects of primary research, including partnering with key stakeholders to frame problems, designing best-in-class research methodologies, implementing high-quality data collection, and analyzing results.
- Translate research findings into clear and actionable insights through smart story-telling and compelling presentations and deliver recommendations to across teams.
- Proactively involve designers, engineers and product managers in the research process.
- Select and manage third-party vendors to execute projects, as needed.
Qualifications:
- 5+ years of consumer-focused UX, usability or market research experience, preferably with experience in online services and/or ecommerce.
- Demonstrated expertise in design thinking, lean principles and practices, and user research methods.
- Experience observing users discover, consider, evaluate and shop online as well as moderating one-on-one usability sessions, field ethnography studies, discovery and competitive analysis.
- Proficiency of survey theory with hands-on experience using survey and analysis tools.
- Ability to work effectively across multiple projects and teams, build trust to influence cross-functional teams, and help create a culture of deep, target consumer understanding that becomes internalized by the company.
- Proactive, self-starter attitude; comfortable with ambiguity and balancing multiple priorities/needs.
- Ability to present complex qualitative and quantitative data to diverse audiences in an understandable format via excellent oral and written and/or visual communication skills.
- Bachelor’s degree in Market Research, Consumer Behavior, Product Innovation or related fields of study; Master’s degree is highly desirable.
APPLY HERE
by Ronald Barron | May 16, 2023 | Uncategorized
Job Description
Reporting Analyst
United States
Remote
Company Overview:
Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications. To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.
Opportunity Overview:
This is a great opportunity for an outstanding analyst to go in-house at a Series B digital health company and learn what it takes to show the value of our products and services. You will work closely with Customer Success, Service Operations, Product, Clinical and Engineering teams to support decision-making, and will dig into a wide range of strategic, product, and clinical problems. The work will be fast-paced and project-based, with evolving needs – requiring scrappiness, flexibility, curiosity, and grace under pressure. Your work will enable Cohere to make the right investments in a critical stage for our company.
This role offers the potential to grow at Cohere in analytics, or potentially move into other areas such as data science, operations or product. You will contribute to healthcare analytics to meet quality, cost and service objectives with your knowledge of statistical analysis including clinical and financial risk tracking, models to impact experience, cost, quality, and opportunity analysis. You will help build a company, as well as wear many hats. Our team values empowerment and is committed to developing our talent.
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
What you will do:
- Understand Cohere’s value proposition to clients and providers in order to accurately tell stories using data
- Analytic and reporting support for Client and Provider success teams
- Create and maintain client facing reporting in Tableau, excel, powerpoint, and other reporting mediums
- Define reporting deliverables for new clients
- Attend client meetings and act as a data SME
- Work autonomously to complete projects from ideation to final deliverable
- Creatively and independently problem solve for business needs using data that may need to be curated through collaboration with engineering and data governance team
- Be a subject matter expert in Cohere’s external deliverables for new and existing clients
- Be responsible for both adhoc analysis as well assisting in developing dashboards for internal and external use
Your Background & Requirements:
- At least 2 years analytical/reporting experience, preferably at a healthcare company or allied health organization
- Excellent communicator
- Client facing experience
- Subject matter expert in data related to healthcare
- Proficient in SQL, Excel, Elasticsearch, and other common analytic/ data tools
- Experience and knowledge of Tableau
- Experience using multiple data sources to automate reporting
- Bachelor’s or Master’s degree in STEM, public health, finance, economics, or other related field
APPLY HERE
by Ronald Barron | May 16, 2023 | Uncategorized
Job Description
Title: Senior Staff Data Scientist – Inference, Marketing Technology
Location: San Francisco, CA
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Marketing Technology team is responsible for driving efficient and sustainable Guest and Host growth throughout the lifecycle. The team supports $XB of marketing investments across a portfolio of channels. We do this through devising data-driven marketing strategies, reliable campaign delivery platforms, and advanced ML/AI solutions. We build products that allow us to reach more audiences, improve our targeting, and optimize our bidding.
The Difference You Will Make:
We are looking for a Senior Staff Data Scientist to lead the innovation efforts to build and evolve the measurement of our marketing investment, the optimization of campaign strategies, and ML/AI powered solutions to drive higher efficiency. The role emphasizes technical excellence and driving business impact with state-of-the-art science.
The position offers the opportunity to make tremendous impacts by driving and implementing the science roadmap on an integrated system of tools for measurement, targeting and optimization. As a result, the ideal candidate will demonstrate to be a marketing research domain expert, have strong knowledge of causal inference and expertise to bring in cutting edge methodologies, and the ability to work effectively with multiple stakeholders and external vendors. In addition, a successful candidate will be able to influence these technical and non-technical partners in order to achieve the best outcome for Airbnb and its customers.
A Typical Day:
- Leverage first party and third party data and observational study methods to estimate the impact of media.
- Understand the network effect of marketing across different media.
- Develop short-term proxies for marketing’s long term impacts.
- Integrate ML/AI frontier to marketing strategy optimization.
- Develop a scalable system that powers marketing decisions in a timely and nimble manner.
- Drive new data driven strategies from ideation to alignment and implementation.
If you’re passionate about using your skills to understand and improve the impact of our brand marketing, we want to hear from you.
Responsibilities:
- Leadership:
- Drive projects spanning multiple products and areas. Provide thought leadership to the team both strategically and technically. Be able to drive a roadmap and provide mentorship to team members.
- Proactively identifies under-invested areas with opportunities. Get resources to work on new projects. Creates a vision and structure for self, when one is not provided.
- Often present papers at top tier conferences, and/or publish in top outlets.
- Drive innovations that can potentially lead to patents.
- Influence: Drive alignments on long term data driven marketing strategy across with leadership from different organizations, cross-functional teams and external partners.
- Inference: Identify the right solution and think out of the box to tackle large, open ended, critical or foundational causal inference problems with or without known solutions, such as modeling the long term effect of marketing on brand value and equity, estimating the effect of Airbnb’s advertising mix, understanding interactions between Guest and Host marketing, supply/demand dynamics etc.
- Experimentation: Design and analyze experiments to measure the effectiveness of our digital marketing spend, addressing biases due to privacy regulations.
- Insights: Generate insights about customer segments and the company’s most valuable guests to improve ad effectiveness and optimize spend.
- Communication: Work closely with a range of stakeholders to design and implement measurement of brand marketing campaigns.
- Empowerment: Think strategically about opportunities to improve and scale our brand measurement and customer insights.
Your Expertise:
- Advanced degree in a quantitative field. PhD is a plus.
- 12+ years of industry experience with a Masters, or 7+ years with a PhD.
- Domain knowledge in Marketing measurement and modeling, AI/ML solutions in marketing (i.e. Media Mix Models, Causal ML, GAI, LLM)
- Strong domain knowledge of Bayesian modeling, causal inference, experimentation and quasi-experimental methods.
- Skilled in statistical programming (Python or R) and database usage (SQL)
- Ability to solve business problems using appropriate methods and models
- Ability to communicate clearly and effectively to cross functional partners of varying technical levels and drive impact
Preferred Qualifications:
- PhD in Economics, Statistics, Marketing, or related field
- Passion for marketing and consumer science; a desire to keep up with and find opportunities to apply academic research
- Deep understanding of the external marketing platforms’ systems.
APPLY HERE
by Ronald Barron | May 15, 2023 | Uncategorized
Job Description
Title: Solutions Architect
Location: Remote – United States
LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we’ve secured more than $156M in four funding series to help us grow into the company we are today, but we’re not done yet. LogicGate continues to push to lead the GRC category with our flexible and no-code risk management solution.
We are an outcomes-first company. Our success comes from our high-performing teams, so we give you flexibility to work from where you are. You’ll have the option to be fully remote, work from our headquarters in Chicago, or hybrid, unless the role has specific requirements.
Risk is a team sport, and the strongest teams are made up of diverse talent. We’ve worked hard to create an environment where everyone feels safe bringing their most authentic self to work. We are committed to fostering and maintaining an inclusive work environment where all employees’ views and backgrounds are celebrated, their thoughts matter and everyone feels safe to bring their authentic selves to work.
Our Company core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar guide everything we do – with our customers, our employees, and all we interact with.
We are proud to have been included as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune.
About the Role
We are seeking a Senior Professional Services Associate that has a passion for delighting customers by delivering winning strategies and solutions. We work with mid-market organizations and large enterprises in all verticals, with a focus on their GRC activities.
How you’ll spend your time:
- Provide end-to-end support for post-implementation customer professional service requests including requirements exploration, project management, and solution execution
- Provide ongoing subject-matter expertise and Risk Cloud product advice to help our customers grow and mature their GRC program, including hands-to-keyboard support within the Risk Cloud platform, Risk Cloud enablement and training, and support with organizational goals and objectives
- Collaborate cross-functionally with the Implementation, Customer Success, and Sales teams throughout the customer journey
- Build and maintain strong relationships with customers and become a trusted advisor with a deep understanding of customer pain points and needs
- Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
- Conduct highly effective meetings with customers over web conference
We get excited about you if you have:
- 2+ years of experience in Management Consulting, Solutions Architecture, Sales Engineering, SaaS Implementation/Professional Services, or a similar role with a strong foundation in GRC, Risk Advisory, or Security preferred industries
- Intermediate technical knowledge working in Excel or a similar product
- Great people skills and a passion for customer-facing work the ability to quickly understand your audience and tailor the right message
- Experience managing concurrent accounts/priorities organization, time management, and attention to detail Experience working collaboratively and effectively on cross-functional teams
- A drive to learn and be curious, with the desire to understand our customers’ problems and then effectively communicate and demonstrate how Risk Cloud can help
APPLY HERE
by Ronald Barron | May 15, 2023 | Uncategorized
Job Description
Title: Software Engineer II – Full Stack
Location: Remote
The future, as we see it, has millions of devices connected to the internet everything from citywide bike sharing systems to smarter heart monitors to internet-connected eggs to catch turtle poachers. Hologram is here to connect anything to the internet via our global cellular platform and network available in over 200 countries and territories. The future is connected, and we are connecting it.
About This Role
Hologram is looking for a skilled full-stack engineer to build modern, robust services and UX to power the future of IoT connectivity. We’re looking for someone with pride in their craft, a proven track record of delivering quality software, and strong teamwork fundamentals such as autonomy, time management, and cross-functional collaboration.
What you’ll do:
- A different kind of technical challenge: more than just another app, Hologram delivers internet to physical devices on the move all over the world
- We’re committed to writing software with a focus on maintainability and best practice in a high-trust environment that encourages teamwork and recognizes ownership
- Hologram believes in transparency across the company from our roles and expectations to how many dollars are in the bank
- Hologram engineers work on widely varied challenges and are actively encouraged to learn new skills and competencies to strengthen the team
- We collaborate across departments, partnering directly with designers and product owners to focus on high value work and long-term quality
Helpful skills and experience:
- Experience estimating, producing, and deploying maintainable software
- Experience improving software quality improvements through best practices modularization, testing, documentation, readability, etc.
- Experience working on cross-functional teams: effectively communicating with counterparts across departments to clarify requirements, communicate status, and deliver quality results.
- Proven ability to learn, apply, and iterate on best practices within a project/team.
- Experience providing technical leadership within a project or area of expertise.
- Knowledge of both a common back-end language or technology(Java, Ruby, Python) and a front-end language or technology (Javascript, React, Vue, Angular)
- Adaptability and an eagerness to continue learning and growing
- A self-motivated desire to learn how things work and improve them.
How we work at Hologram
Hologram is a fun, fast-paced, and remote-first team united by our mission of building a more connected future. We trust you to do what’s best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy.
As part of our team, you’ll receive:
- Competitive, transparent pay and equity – the pay range for this role is $117,000 – $175,000.
- Unlimited paid time off and flexible scheduling
- We cover 100% for employees and dependents on our base medical plan
- 14 weeks of family leave
- Monthly benefits budget
- Generous home office setup stipend
We pride ourselves on celebrating everyone Hologram is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive.
Together we’re building something great: a way to help everyone and everything stay online and connected.
What to expect in the interview process:
- An intro call with a member of our recruiting team
- Brief coding exercise and review
- Technical Interview with folks of our Engineering Team
- Behavioral Interview with one of our Engineering Managers
- Collaborative Interview with folks from our Product and/or Design Team
- Background Check
APPLY HERE
by Ronald Barron | May 15, 2023 | Uncategorized
Job Description
Title: Senior Manager Resource Management
Location: Flexible (Boston, DC, Oakland, Remote)
About JFF:
Jobs for the Future (JFF) drives transformation of the American workforce and education systems to achieve equitable economic advancement for all.
About the position:
The Senior Manager, Resource Management is a newly created role, designed to connect JFF people resources to project work. Working cross-functionally across the organization, your role will be essential in collecting and maintaining critical people resource data for JFF s newly formed Solutions Design & Delivery (SD&D) teams. As part of the growing JFF Resource Management team, you will develop and manage utilization targets, analyze resource capacity and demand by project, skillset, role, and level and complete resource forecasts identifying and solving for resource demand peaks and valleys proactively.
This is an exciting opportunity to be part of a new function at JFF, essential to meeting our project goals. The role is remote based and reports to the Sr. Director of Resource Management.
What you’ll do:
Resource Allocation:
- Respond and fulfill resource staffing requests and capacity availability requests and ensure project staffing needs are matched with the best available resource.
- Track and maintain resource assignments and allocations.
- Partner with Field Implementation Team leaders to ensure the proactive assignment of team members to projects and the timely resolution of resources over or under utilization.
- Develop staffing action plans for leaves of absences, transfers, promotions, etc.
- Manage the SD&D teams’ skills and interest survey data; complete skills data analysis and define action plans to resolve skills gaps to ensure sufficient capacity and timing to support projects.
Strategic and Analytical Thinking:
- Create reporting and visuals to display role and skill demand, capacity, utilization rates targets, and other resourcing and skills information.
- Analyze data to identify bottlenecks and risks and help develop action plans to resolve resourcing issues.
- Identify patterns in data and potential causes for concerns such as under/over-utilization of resources.
- Create and deliver reports that forecast upcoming staffing needs and identify any skills gaps in JFF resource pools and departments.
- Aggregate data across several JFF systems to develop resourcing data and insights; share and present these insights across JFF to ensure sufficient staff to deliver JFF project and grant/award commitments on time and within appropriate cost levels.
- Analyze project resourcing actuals versus plan with the goal of improving accuracy of project resourcing estimates by departments and improving delivery.
Relationship Building:
- Work closely with Development and Practice or Center leaders to capture proposal resource demand estimates and apply this data to the Resource forecasting processes.
- Partner with SD&D leadership and the People & Culture team to optimize staff headcount and planning decisions.
- Partner with the Project Management & Execution team to align on project updates (start/end dates, staffing needs, change request impacts, etc.), project risks, etc., to mitigate risks associated with project staffing.
Growth and Learning Mindset:
- Help develop, improve and evolve Resource Management processes at JFF. Most notably this role will play a critical role in standing up, administering, and support training for a new Resource Management tool for JFF.
- Document and communicate Resource Management processes for use across JFF, including management of the team SharePoint Site and developing Resource Management communications to be displayed in monthly newsletters.
- Support continuous improvement activities related to Resource Management, Solutions Desing & Delivery, or other teams, as needed.
Who you are:
- You have five to ten years of overall work experience and 1 – 3 years of experience in Resource Management or a related field.
- RMCP certification is preferred, but not required.
- You bring strong analytical skills including intermediate to advanced level Excel proficiency (e.g., comfort with pivot tables, V-lookups, H-lookups, charting and trending data, etc.), and the ability to find insights and trends in data and define meaningful actions in response to findings.
- You bring strengths in verbal and written communication with experience presenting to leadership and collaborating across a matrixed organization to problem solve talent and people resource challenges.
- You work well under pressure to meet deadlines and project demands.
- You bring experience or familiarity working with and/or implementing Resource Management tools. Prior experience working with Project Management teams, and with Professional services staffing models preferred.
- You possess a positive attitude and a desire to actively partner across the organization to resolve resource challenges.
- You enjoy a team setting where your success depends heavily on building relationships and gaining buy-in across the organization.
- You possess high energy and passion for JFF’s mission and the ability to apply JFF’s core values to all areas of your work.
- You model inclusive leadership, working effectively with colleagues from a diverse range of backgrounds, and building and stewarding an organizational culture that embraces diversity, equity, and inclusion.
- You build positive, effective, collaborative cultures and teams wherever you work
- You are a curious and adaptive learner, with a willingness to take in new information, perspectives and data to inform your work.
- You demonstrate a growth mindset and a desire to continuously improve in your work
- You are able and willing to travel up as business needs require (likely 1-4 times annually).
APPLY HERE
