Job Description
Business Process Analyst II
locations
US – Remote
time type
Full time
job requisition id
R14353
We need an expert Enterprise Transformation Process Analyst to join our Enterprise Automation Team. You’ll be charged with supporting multiple transformations across WEX, enabling us to evolve how we work. You’re ready to take on the responsibility of crafting, developing, and partnering with key leaders to enable us to simplify the way we work with a focus on delivering exceptional customer and consistent employee experiences. Some key responsibilities within this role are:
Strategic skills: strong critical thinker, ability to identify opportunities and architect solutions, and clearly communicate strategic ideas in a clear, simple manner
Engage and provide thought leadership in a consultative manner with active listening and intellectual curiosity
Identifies and directs the implementation of process improvements that significantly improve quality and enables growth
Leads continuous improvement consulting engagements that optimize business operations while improving quality across the team, department and/or business unit for his/her assigned area(s) of responsibility.
Some key responsibilities of the role:
Performs cost / benefit analysis on proposed project solutions. Researches and analyzes complex performance data for business and analytical value.
Partners with the business to develop problem / opportunity statements for the creation of projects.
Analyzes current operating state (current state model) of the department for projects of complex scope to initiate, develop and recommend business practices and procedures for improvement (future state).
Interacts with senior business leaders and internal stakeholders to develop solutions that will improve process performance through increased productivity and efficiency.
Designs future state operating models that address opportunities uncovered
Some key soft skills that will enable you to be successful:
Attention to detail
Storytelling and Transformation Branding
Relationship Building
Adopt and learn new technologies
Effective Communications
Who will you work with?
You’ll work alongside our enterprise automation team, operational and technology teams, business and executive leadership, along with other key partners across WEX to enable informed decision-making across the organization.
What will you bring?
5+ years of business process experience with process improvement, change management, project management and/or governance.
Aptitude for managing, working, and communicating with diverse stakeholders, teams, and clients face-to-face and via teleconference.
Experience with business process analysis, requirements development, change management activities, and stakeholder engagement
Ability to learn technical concepts quickly and communicate with multiple functional groups.
Ability to deliver high quality products using Microsoft PowerPoint, Excel, Visio and Word.
Demonstrated ability to engage with clients and stakeholders on a daily basis.
Strong written and verbal communication skills required.