Job Description
Business Intelligence – Planning and Strategy Manager
Austin or Remote US
About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Austin, TX or US Remote
About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Department:
Cloudflare’s Business Intelligence team plays a critical role in providing the advanced data analytics solution for the Cloudflare business teams. We are responsible for building a centralized cloud data analytics platform using open source technologies that are used by our internal Business Partners and Machine Learning teams. Our goal is to democratize data, support Cloudflare’s critical business needs, provide reporting and analytics self-service tools to fuel existing and new business critical initiatives.
About the role:
We are looking for a highly skilled and self-motivated Business Intelligence – Planning and Strategy Manager with excellent communication skills who thrives on solving challenges to join our team. Your main role will be to work with the team to plan, strategize, and manage programs to successful completion. You bring a passion for matching up business needs with building technically innovative solutions, and excel at shifting between the two—understanding how big-picture goals inform technical details, and vice-versa. The ideal candidate is flexible and comfortable in playing multiple roles (diplomat, moderator, negotiator, reporter, coach, etc.), leading initiatives, and is able to adapt to changing situations. Combined with planning and strategy expertise, you have the ability to build trust and strong partnership with counterparts in Engineering, Security, Operations, and Business teams.
What You’ll Do
- Establishes and maintains relationships with various business teams, and drives various highly cross-functional platform and business initiatives.
- Help prioritize Business Intelligence projects and initiatives with various business, product and engineering teams.
- Gathers business requirements and assists with translating requirements into future state design options.
- Works with business partners in defining program scope and requirements, creating both high-level and detailed plans, build strategies and executing to committed schedules.
- Develops a detailed project plan to track progress and identifies necessary resources and plans to achieve successful delivery.
- Help drive year end planning and budgeting with the leadership team
- Owns program status and drives completion in accordance with deadlines, ensures that all projects are delivered on-time, within scope and within budget.
- Performs risk management to minimize program risks, tracks deliverables, evaluates timelines and creates mitigation plans with internal teams and vendors.
- Collaborates with other Business PMs on internal processes, tools and workflows across multiple teams and functions across Cloudflare, in support of BI governance and project management methodologies, processes and procedures.
- Delivers outstanding communication, problem-solving, analytical and program management skills.
- Works independently in a dynamic and high-pressure environment and timely delivery despite ambiguous and changing business requirements.
Desirable skills, knowledge, and experience:
- Track record of delivering technical programs, projects, and products in a highly technical dispersed multi-team environment.
- BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.
- Minimum 5 years experience in planning, prioritization and budgeting for highly cross functional teams
- Minimum 5 years proven experience and proven track record of coordinating project delivery in a dynamic setting.
- Strong competency with program management tools (Confluence, JIRA, Smartsheets, etc.) and various methodologies (Agile, Waterfall, Scrum, etc).
- Highly motivated, self-driven, and able to deal well with ambiguity.
- Excellent technical, problem-solving and partnering skills
- Proven ability to clearly and concisely communicate with an executive audience in both written and verbal communications
- Strong analytical skills and the ability to research issues, make evaluations on problems and recommend viable solutions.
Bonus Points
- Proven working experience as a Planning and Strategy manager in the technology sector, preferably with a data analytics organization.
- Thrive in a fast-paced iterative engineering environment, and embrace creating paths where none existed before